Head of Logistics Operations, Beauty (w/m/d)

Recruiter
Zalando
Location
Berlin
Posted
14 Sep 2021
Closes
22 Sep 2021
Ref
3341820
Level
Manager
As Head of Logistics Operations, Beauty (w/m/d) you will be expected to lead the definition and support the delivery of logistics performance specifically for the beauty customer.
WHERE YOUR EXPERTISE IS NEEDED
  • Define, agree, develop, and manage logistics operational performance metrics from inbound logistics to warehouse despatch on time, delivery lead time, and reimbursement time.
  • Manage key stakeholders including the Beauty Category team and Logistics colleagues.
  • Provide feedback to tech and product teams to be able to shape the future of the logistics operating model.
  • Support in the evaluation and execution of improvements in customer experience and scaling up logistics for growth.
WHAT WE'RE LOOKING FOR
  • Bachelor's or Master's Degree in a related field. Relevant experience and understanding of beauty ecommerce logistics operations.
  • Supportive and inspiring Lead, while being a proactive and action-oriented team player, highly organized, self-directed and motivated, with a passion to help junior team members develop
  • Problem solving and outstanding diagnostic skills, top-notch project management, capable of managing senior stakeholders. Affinity for numbers, feeling very comfortable with analysing operational data and deriving insights and forming conclusions.
  • Excellent written and oral communication skills (in English); track record of influencing senior leaders and teams to make impactful and potentially controversial decisions.
PERKS AT WORK
  • A workplace run on trust, empowerment and feedback; positive, inspiring working atmosphere
  • Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, great IT equipment, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings
  • Mentoring and personal development opportunities and an international team of experts
  • Relocation assistance for internationals, PME family service and parent & child rooms

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.
ABOUT ZALANDO
Zalando is Europe's leading online platform for fashion, connecting customers, brands and partners across 23 markets. We drive digital solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 42 million active customers through diverse skill-sets, interests and languages our teams choose to use.

Please note that all applications must be completed using the online form - we do not accept applications via email.

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