Partner Success Management Intern (W/M/D)

Recruiter
Zalando
Location
Berlin
Posted
16 Sep 2021
Closes
18 Sep 2021
Ref
3455919
Function
Operations
Level
Intern
The Zalando marketplace enables Merchants (brands, retailers) to sell fashion articles directly to Zalando customers. The Success Management team's purpose is to enable Partners to achieve their commercial targets through operational excellence on the platform, while ensuring the highest level of visibility and availability of their assortment.

As Partner Success Management Intern, you will be responsible for supporting the team leads with the preparation of performance reviews, ad-hoc deep dive analysis as well as the coordination of cross-functional projects and internal-stakeholder updates. You will also support the creation of standard resources and training targeted to merchants who have recently joined our marketplace.
WHERE YOUR EXPERTISE IS NEEDED
  • Get in touch with external Zalando partners and consult them on how to improve their operational performance on Zalando
  • Perform ad-hoc analysis combining operational and article lifecycle KPIs
  • Preparation of synthetic presentations for management
  • Support the team in leading cross-functional projects as well as executing them independently ensuring on-time delivery and improving team processes
WHAT WE'RE LOOKING FOR
  • Master Degree student in a top-tier university, with a focus on engineering, business, logistics or related field, and with previous working experience (eg internship in an international company)
  • A determined, enthusiastic individual with a self starter/ownership mentality
  • Analytical mindset & synthesis capacity
  • Very good Excel and/or Google Sheets skills
  • Strong communication and collaboration skills
  • Professional oral and written English
PERKS AT WORK
  • Discounts from external partners, centrally located offices, municipality services, flexible working times, free beverages and fruits, diverse sports and health offerings
  • Mentoring and personal development opportunities and an international team of experts
  • The unique chance to be part of a market-leading company giving you the opportunity to learn and grow.
  • A fast-moving and agile working environment where you'll never face boredom.
  • A highly motivated, international team with colleagues who will both inspire and support you.
  • A corporate culture that allows you to make judgments based on your work results, not on the way you look - our motto: Every day is casual Friday.
  • Become part of the Future Zalent community getting the support you need to be successful in your careers.

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.
ABOUT ZALANDO
Zalando is Europe's leading online platform for fashion, connecting customers, brands and partners across 23 markets. We drive digital solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 34 million active customers through diverse skill-sets, interests and languages our teams choose to use.

Please note that all applications must be completed using the online form - we do not accept applications via email.

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