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Technical Project Manager - Customer Fulfillment

Employer
Zalando
Location
Helsinki
Closing date
20 Oct 2021

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Function
Operations
Level
Manager

Job Details

Hundreds of millions of articles enter the Zalando logistics network every year. Inbound Distribution Centers (IDC) play an important role in receiving the new goods and making them optimally distributed to the logistics network for customer orders.

As a Technical Project Manager for Inbound Distribution you will have an opportunity to support the development of new logistics capabilities for IDCs and be part of redefining how the Zalando inbound logistics works. This position is part of Fulfillment Core, located in Helsinki.

By joining our team you will be closely working with engineering teams as well as internal and external stakeholders managing the project timeline and related project tasks thru design, implementation, testing and post implementation production phases. You will create and maintain project management artifacts, such as the project plan, and ensure the quality of project deliverables by e.g. structured review processes. This position requires active communication among project teams and strong stakeholder management. To succeed in the role it is essential to have strong project management and communication skills, a strong sense of ownership, customer driven mindset and drive to dive deep when necessary to solve technical challenges together with the engineering teams

WHERE YOUR EXPERTISE IS NEEDED
  • Execute project plans for design, implementation, testing and post implementation phases, ensuring project timeline and the quality of the deliverables.
  • Create and maintain project documentation (e.g. project plan).
  • Facilitate solutioning between technical teams and/or operational teams to design solutions, test cases etc.
  • Communicate with engineering and operation teams, product managers, and external stakeholders to plan and clarify technical project tasks.
  • Overcome obstacles, identify and remove bottlenecks and push your projects to success with a collaborative and solution oriented mindset. You thrive on the ability to solve both technical and business challenges.

WHAT WE’RE LOOKING FOR
  • Experience (3 years+) as a project manager in a technical environment working with agile engineering teams
  • Technical background and ability to work on technical topics.
  • Experience from supply chain, logistics, or warehouse operations and/or EDI.
  • Excellent communication skills and a proven ability to build consensus between multiple stakeholders
  • Ability to predict challenges and seek to proactively head-off impediments. Experience defining, prioritizing and executing a clear roadmap in an agile environment

PERKS AT WORK
  • A workplace run on trust, empowerment and feedback; positive, inspiring working atmosphere
  • Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, great IT equipment, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings
  • Mentoring and personal development opportunities and an international team of experts
  • Relocation assistance for internationals

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.

ABOUT ZALANDO

Zalando is Europe’s leading online platform for fashion, connecting customers, brands and partners across 20 markets. We drive digital solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 42 million active customers through diverse skill-sets, interests and languages our teams choose to use.

Please note that all applications must be completed using the online form - we do not accept applications via email.

Company

Zalando is Europe’s leading online platform for fashion and lifestyle. Founded in Berlin in 2008, we bring head-to-toe fashion to 35 million active customers in 17 markets, offering clothing, footwear, accessories and beauty from over 3,000 international brands.

Our platform is a one-stop fashion destination for inspiration, innovation and interaction. As Europe’s most fashionable tech company, we work hard to find digital solutions for every aspect of the fashion journey: for our customers, partners and every valuable player in the Zalando story.

Our goal is to become the starting point for fashion. We focus on the fashion industry and therefore operate in a variety of business areas.

  • Fashion Store
    Zalando online shops are tailored to local customers’ needs in 17 different European markets. The range extends from renowned global brands and fast fashion to local brands and is supplemented by our private labels.
     
  • Offprice
    The Offprice business of Zalando serves the sale of previous season’s assortments. As part of a shopping club, the Zalando Lounge offers registered members exclusive sales campaigns at discounted prices.
     
  • Zalando's Private Labels
    Zalando’s private label assortment includes shoes, clothing and accessories for women, men and children. With a total of six private labels, Zalando creates its own products, covering the entire value chain from design to sales.
     
  • Zalon
    Zalon is our style advice service, via which customers can consult and get inspiration from selected stylists regarding individualized purchases.
     
  • Zalando Marketing Services
    The entirety of Zalando’s expertise and scope is bundled in Zalando Marketing Services, which now offers personalized marketing solutions for our brand partners.
     
  • Zalando Fulfilment Solutions
    Zalando makes its own logistics capabilities available to external partners, so they do not have to be concerned with infrastructure issues but can concentrate fully on their core competence in the fashion business.
     
  • Zalando Partner Services
    Zalando helps other players in the industry to be successful in the digital world. For example, by connecting warehouse stocks with multiple retailers, by digitizing processes involved in fashion wholesale and by integrating offline businesses into our Zalando platform.


With a strong workforce of around 14,000 employees of over 130 different nationalities, Zalando unites diverse people, capabilities and concepts. Consolidating our effort and ideas scales our impact as an innovator in Fashion, Technology, Digital Marketing and Logistics Operations.

Company info
Website
Telephone
+49 (0)30 2759 4693
Location
Zalando SE
Valeska-Gert-Straße 5
Berlin
Germany
10243
Germany

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