Director - China Operations (based in Shanghai, China)

About Gap Inc.

Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.    

This simple idea-that we all deserve to belong, and on our own terms-is core to who we are as a company and how we make decisions. Our teamis made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to  learn fast, create with audacity and lead boldly? Join our team.

About the role

The position will be accountable and responsible for smooth execution of production activities. S/he will be accountable for vendor delivery performance and will drive production efficiency at vendor and facility level. S/he will provide onsite feedback to management on vendor performance & assisting the category leadership to refine the vendor strategy. S/he will be responsible for keeping up to date on market intelligence as well as develop and onboard new vendors in the geography. S/he is also responsible for operationalization of system/processes in vendor base for appropriate tracking & reporting to ensure activities are happening on schedule. As the country lead, the incumbent will also provide day to day people leadership across all functions and categories in the given location and responsible for Vendor Development (VD) function.

What You Will Do


Vendor Management

• Responsible for on time delivery and sample performance for the region ensuring performance is >95%
  
• Holds vendors accountable to performance and sustainability agreements and determines when course corrections are necessary and aligns with Category Lead on final decision.
  
• Escalation and communications to Global sourcing leaders - specifically around unforeseen circumstances and their impact. Owns follow ups and close monitoring of vendors.
  
• Lead VD teams on ground
  
• New vendor onboarding
  
• Consistent deployment and operationalization of tools and projects - Eg capacity planning , in-season project roll out
  

Market Intelligence & Industry/Government relationships:

• Gather on the ground market intelligence - new investments ew vendors coming in region, retailers expansion plan and any new updates
  
• Responsible for country and regional situational updates and issue management especially those relating to political and economic subject matter.
  
• Develop local and in country foreign government relationships
  

Vendor Development Responsibilities:

• Collaborate with vendors to address and drive continuous improvement in production manufacturing process to enhance efficiency and leverage costing advantages
  
• Drive lean and IE initiatives in region and ensure their successful implementation
  
• Lead benchmarking activities as it relates to manufacturing excellence in region
  

General Management:

• Oversee day to day administrative affairs
  
• Manage the occupational health & safety agenda for office
  
• Lead performance management from goal setting and development planning, through mid- and year-end performance reviews. Help prioritize workload. Act as a role model for employing technical and soft skills for the vendor development function
  

Who you are

• Global Business Acumen
  - experience executing on multi-year operational goals, incorporating knowledge of production trade regulations, testing protocol, product integrity, production cycle timeline, fabric and garment construction.
  
• Production and Manufacturing Experience - has expert knowledge in factory management and factory development.
  
• Team Leadership
  - has successfully led large cross-category, cross-functional, global teams (direct and dotted line reporting relationships).
  
• Problem Solver
  can proactively solve problems and effectively manage multiple challenges.
  
• Collaboration
  - proven ability influencing and making decisions cross-functionally in a matrix environment where speed and cultural sensitivity is crucial.
  
• Personal Leadership
  - demonstrated executive presence, presentation, influencing, and collaboration across a leadership team.
  
• Change Leadership
  - experience leading with and without authority to influence others and drive decision-making.
  
• Talent Builder
  - proven track record of assessing, attracting, developing best-in-industry teams.
  
• Business Performance Improvement
  - proven track record of improvement based on fact-based analysis or benchmarking.
  

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. This year, we've been named as one of the Best Places to Work by the Humans Rights Campaign for the fourteenth consecutive year and have been included in the 2019 Bloomberg Gender-Equality Index for the second year in a row.