Facility Manager (w/m/d)

Recruiter
Zalando
Location
Berlin
Posted
20 Sep 2021
Closes
14 Nov 2021
Ref
3482429
Function
Operations
Level
Manager
As a Facility Manager you will be responsible for the facility and property management of our offices (+250.000 sqm) and/or our retail locations (13) in Germany. You are the central contact person for our employees (internal customers), landlords, vendors, general contractors and stakeholders. You will handle all types of requests (tickets), questions and problems with regards to the property. You are responsible for continuous process improvement, service delivery and embedding high(er) quality standards. You ensure a consistently high quality of internal customer satisfaction and seamless cooperation with internal and external stakeholders. In the end you are a 'master problem solver'.
WHERE YOUR EXPERTISE IS NEEDED
  • Support the management, coordination of operational activities regarding repair & maintenance, cleaning, janitorial services
  • Ensure, in cooperation with our safety team, that occupational health & safety and operational safety requirements are met
  • Support the supervision and coordination of various renovation projects and necessary maintenance measures
  • Be the interface and contact person for various projects of the different business units and promote a high level of satisfaction of internal stakeholders by responding quickly to their needs and service requirements
  • Assume responsibility for the operation of several properties and be responsible for bid and order management (tenders), as well as the acceptance and coordination of subcontractor services
WHAT WE'RE LOOKING FOR
  • Professional experience in property or facility operations with knowledge in the areas of infrastructural and technical building management, operational safety regulations, standards, rules and regulations on occupational safety, fire and environmental protection
  • Strong service orientation and the understanding to generate a good workplace for our Zalandos (internal customers) always keeping an overview of the big picture and professional handling of changes in a dynamic environment of the corporate world
  • High level of self-motivation, independence and sense of responsibility, a resilient personality with a high demand on own work, clear communication in German and English
PERKS AT WORK
  • A workplace run on trust, empowerment and feedback; positive, inspiring working atmosphere
  • Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, great IT equipment, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings
  • Mentoring and personal development opportunities and an international team of experts
  • Relocation assistance for internationals, PME family service and parent & child rooms

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.
ABOUT ZALANDO
Zalando is Europe's leading online platform for fashion, connecting customers, brands and partners across 20 markets. We drive digital solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 42 million active customers through diverse skill-sets, interests and languages our teams choose to use.

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