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Senior Product Manager - Financial Transactions

Employer
Zalando
Location
Berlin
Closing date
10 Nov 2021

Job Details

As a Senior Product Manager within the Post Purchase team you will help make sure that our 41+ million customers have full transparency and understanding on how their order financials are made up, no matter how complex their transactions. These may involve applied coupons, returns and manual refunds.

You will work with a backend engineering team and business stakeholders from our payments and partner organisations, as well as corporate functions, to set the vision for a new and robust Accounting service that can scale with the needs and increasing complexity of our business.

WHERE YOUR EXPERTISE IS NEEDED
  • You work primarily with 1 backend engineering team to design and deliver solutions that solve customer, partner, business and legal challenges within the problem space of financial transparency. .
  • You act as owner of your defined area: set a clear and compelling vision for the team that strives to improve existing legacy systems incrementally whilst providing new value to internal and external customers. You recommend relevant success metrics and track your team's impact against them.
  • You collaborate with other product and business areas across Zalando to identify meaningful customer and business problems within your product area, provide sound rationales when proposing which problems to focus on, and then move fast to successfully deliver on your ideas.
  • You participate in the broader Zalando Product community to grow in your craft and seek new opportunities for collaboration.

WHAT WE'RE LOOKING FOR
  • Several years of product management experience, preferably for mission-critical business systems with high scalability requirements and a broad number of internal stakeholders.
  • Demonstrated ability to create a motivating vision for the team and their product landscape, and the ability to translate that vision for any audience, through well-crafted written documents (e.g. Press Releases), thorough requirements, and clear stakeholder communication.
  • An analytical mind with a high attention to detail who doesn't stop until a problem and all its use cases are fully discovered and understood.
  • A passionate problem-solver with high interest in legal and financial topics who collaborates naturally with engineering and business stakeholders to determine the simplest possible solution for complex problems.
  • A growth mindset, with the ability to adapt quickly to changing business conditions, working to continuously improve ways of working within the team itself, and with their internal partners.
  • Prior experience working in a FinTech company, or elsewhere within the accounting domain is considered a plus.

Seems like your dream job, but you're not looking for a full time (40h) employment? Please apply anyways and discuss your working time preferences during the interview process.

PERKS AT WORK
  • Culture of trust, empowerment and constructive feedback, open source commitment, meetups, game nights, 70+ internal technical and fun guilds, knowledge sharing through tech talks, internal tech academy and blogs, product demos, parties & events
  • Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, great IT equipment, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings
  • Extensive onboarding, mentoring and personal development opportunities and an international team of experts
  • Relocation assistance for internationals, PME family service and parent & child rooms* (*available only in select locations)

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.

ABOUT ZALANDO

Zalando is Europe's leading online platform for fashion, connecting customers, brands and partners across 22 markets. We drive digital solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 45 million active customers through diverse skill-sets, interests and languages our teams choose to use.

Company

Zalando is Europe’s leading online platform for fashion and lifestyle. Founded in Berlin in 2008, we bring head-to-toe fashion to 35 million active customers in 17 markets, offering clothing, footwear, accessories and beauty from over 3,000 international brands.

Our platform is a one-stop fashion destination for inspiration, innovation and interaction. As Europe’s most fashionable tech company, we work hard to find digital solutions for every aspect of the fashion journey: for our customers, partners and every valuable player in the Zalando story.

Our goal is to become the starting point for fashion. We focus on the fashion industry and therefore operate in a variety of business areas.

  • Fashion Store
    Zalando online shops are tailored to local customers’ needs in 17 different European markets. The range extends from renowned global brands and fast fashion to local brands and is supplemented by our private labels.
     
  • Offprice
    The Offprice business of Zalando serves the sale of previous season’s assortments. As part of a shopping club, the Zalando Lounge offers registered members exclusive sales campaigns at discounted prices.
     
  • Zalando's Private Labels
    Zalando’s private label assortment includes shoes, clothing and accessories for women, men and children. With a total of six private labels, Zalando creates its own products, covering the entire value chain from design to sales.
     
  • Zalon
    Zalon is our style advice service, via which customers can consult and get inspiration from selected stylists regarding individualized purchases.
     
  • Zalando Marketing Services
    The entirety of Zalando’s expertise and scope is bundled in Zalando Marketing Services, which now offers personalized marketing solutions for our brand partners.
     
  • Zalando Fulfilment Solutions
    Zalando makes its own logistics capabilities available to external partners, so they do not have to be concerned with infrastructure issues but can concentrate fully on their core competence in the fashion business.
     
  • Zalando Partner Services
    Zalando helps other players in the industry to be successful in the digital world. For example, by connecting warehouse stocks with multiple retailers, by digitizing processes involved in fashion wholesale and by integrating offline businesses into our Zalando platform.


With a strong workforce of around 14,000 employees of over 130 different nationalities, Zalando unites diverse people, capabilities and concepts. Consolidating our effort and ideas scales our impact as an innovator in Fashion, Technology, Digital Marketing and Logistics Operations.

Company info
Website
Telephone
+49 (0)30 2759 4693
Location
Zalando SE
Valeska-Gert-Straße 5
Berlin
Germany
10243
Germany

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