Assistant Manager - Ashford Designer Village

4 days left

Cath Kidston
Ashford, Kent (GB)
21 Sep 2021
21 Oct 2021
Contract Type
Full Time

Cath Kidston is a very British brand that always looks on the bright side of life. With a glass-so-full-it’s-spilling-over-the-sides approach and a playful humour, we started in 1993 with a small shop in West London selling car boot finds and vintage fabric, and now have adventures all over the world.

For over 27 years, our hand-drawn prints have set alight the hearts and minds of the Great British public – and beyond – making us a household name. We like to think of our products as portable sunshine, lifelong reminders to find the extraordinary in the everyday.


We have an exciting opportunity for an Assistant Manager to join our store team on a 6 month contract.  Our Ashford Outlet store is an exciting and fast-paced environment where an innovative Assistant Manager would thrive.

Impeccable customer service and brand integrity is right at the heart of Cath Kidston. With this in mind we are looking for someone who is incredibly passionate about offering our customers a first class shopping experience as well as delivering high store standards at all times.


- Working with your Store Manager to drive sales on a daily, weekly and monthly basis.

- Making sure your team always delivers excellent customer service and are true to the Cath Kidston experience

-   Keeping our store standards very high, with beautiful visual merchandising to wow our customers

- Recruiting a diverse, on-brand and highly effective team, as well as training and developing them to help make our store a fantastic place to work and shop

- Alongside your Store Manager, being accountable for our KPIs and the smooth running of our store



You will need to be passionate about fantastic customer service, just as we are! We want every customer who comes into store to feel welcomed and part of the Cath Kidston family. You will be confident and have a natural warmth in your approach to both customers and your team.

You will need to have experience of getting the best out of your team so previous management experience as a Supervisor or Assistant Manager is essential. It’s challenging working in store, there is always something to do. We want you to be a superb multi tasker and really know how to get your team on board and committed to the task ahead. You will be commercial and able to prioritise, delegate and get really involved with the running of the store as well as delivering outstanding service all of the time, no mean feat! And of course we want you to be passionate about Cath Kidston and fabulous products.

Our mission is to inspire the everyday optimist, whoever they are. That’s why we are committed to being an equal opportunities employer and encourage applicants regardless of religion, ethnicity, nationality, disability status, sex, sexual orientation, gender identity, family, or parental status. We understand that inclusion is more than just diversity – it’s about belonging. And we want everyone to feel welcome and part of something important. If you need any assistance or accommodation during the recruitment process, please let us know.