Marketplace Service Delivery Associate - FARFETCH

PT Porto
22 Sep 2021
16 Nov 2021
FARFETCH exists for the love of fashion. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers.

We're a positive platform for good, bringing together an incredible creative community made up by our people, our partners and our customers. This community is at the heart of our business success. We welcome differences, empower individuality and celebrate diverse skills and perspectives, creating an inclusive environment for everyone. We are FARFETCH for All.


We're passionate about operational excellence, acting with our customers and partners always in our heart. Covering the entire order journey, we create our online content, secure payments and fraud process compliance, ensure order fulfilment and delivery, while providing customer and partner care. In a nutshell, we love to create seamless and memorable luxury experiences for our customers all around the world.


Our Porto office is located in Portugal's vibrant second city, known for its history and its creative yet cosy environment. From Account Management to Technology and Product, whatever your skills are, you'll find your fit here. You can have an informal meeting in the treehouse or play the piano in your lunch break!


We are looking for a brilliant individual who shares the passion for strategy and business, finding answers to complex questions and is comfortable operating in a fast paced environment with and extensive and complex stakeholder network.


    • Challenging puzzles to crack, deeply analytical at most times
    • Collaborate with stakeholders at multiple levels in the organization
    • High level of autonomy in a complex, international, and very dynamic context
    • Supportive team that will help you build a deep understanding of our business


    • Strategic thinker with 2+ years of experience in consulting or planning functions
    • Passionate about Strategy, Operations, and Technology
    • Strong quantitative and qualitative analytical skills
    • Skilled in problem solving and project management
    • Comfortable in dealing with ambiguity in a fast-moving environment
    • Fluent in English


    • Health insurance for the whole family, flexible working environment and well-being support and tools
    • Extra days off, sabbatical program and days for you to give back for the community
    • Training opportunities and free access to Udemy
    • Flexible benefits program
    • FARFETCH Equity plan


    • FARFETCH is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law. We continue to build our consciously inclusive culture as part of our Positively FARFETCH strategy throughout our business, partnerships and communities.

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