Partnership Manager (Remote, Japan)

22 Sep 2021
05 Oct 2021
More than 1.7million business owners and independent retailers around the world are powered by Shopify, and many of them are looking for help to build, customise and grow their stores. The Shopify Partner Program includes a global network of agencies, freelancers, app developers, designers, consultants, and more to ultimately drive growth for these business owners and independent retailers. This community is unbelievably important to Shopify and to the success of our merchants.

The Partnerships team at Shopify is responsible for identifying, recruiting, enabling and growing agency and freelancer partnerships. We do this to help our Partners flourish and ultimately drive new merchants to Shopify and increase those merchant's business performance. We help Partners grow their business with Shopify by identifying opportunities for them to fill, providing visibility within our ecosystem, and offering business guidance along the way. We also play a pivotal role in shaping the global Shopify Partner program and providing insight and feedback from the local market.

The Partnership Manager will join a growing local APAC team and play a key role in driving Partnerships in Japan.

Check out some announcements from this years' Shopify Unite event to learn more about what Shopify is launching next.


  • Understand the market landscape in Japan - including leaders in the space, problems businesses are solving for, pain points, and emerging trends. Develop a strategy for growth using these insights.
  • Build relationships with our existing agency Partners and give them the tools they need to continue helping Shopify merchants grow their businesses
  • Identify new Partnership opportunities (specifically agencies and freelancers) that have high potential to drive new merchants to Shopify or add significant value to our current merchant base.
  • Helping to generate new partner leads through activities to raise awareness of the partner program.
  • Developing strategy, establishing success criteria and reviewing data to determine Partner performance will be a key part of the role
  • Drive Partner activities, execute go-to-market strategies and develop sales & marketing initiatives to nurture Shopify's thriving Partner ecosystem
  • Develop strong relationships with internal teams to help execute your role while championing the Partner ecosystem to the internal Shopify organisation. Represent Shopify at Partner and industry events (including attending, speaking, panels, etc.)

  • Minimum 5years experience in a Partnerships, Account Management or Business Development role
  • Experience executing a partnership strategy
  • Experience working with or for an ecommerce/digital agency (preferred)
  • Experience enlisting the support of internal stakeholders for your strategy and keeping them updated on it's progress
  • experience working for a global company and are excellent in executing across time zones and cultures.
  • Strong understanding of the local commerce and agency market
  • You have a get shit done mentality
  • Native in Japanese and proficient written and spoken English

Bonus experience
  • Experience with e-commerce or commerce more generally
  • Experience working with the Shopify platform
  • Technical skills and understanding for website development technologies
  • A great sense of design and creativity
  • Experience in developing and managing digital marketing campaigns
  • Experience with event management and sponsorships

At Shopify, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly make commerce better for everyone. We strongly encourage applications from Indigenous people, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities.

How we hire

At Shopify, we put a lot of care and time into who we hire. We believe that in order to build the best products, we need to build high impact teams. Our recruitment process centres around what we call the Life Story interview, a conversational-style interview where we get to learn more about you.
Learn more about our hiring process

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