Staff Designer, Marketplaces (Remote, Americas)

Designers are an integral part of evolving and defining how we represent Shopify to the world. As a Staff Marketing Designer, you'll lead design projects of significant scope, complexity and responsibility in creative vision, strategy and execution. You'll work closely with our marketing counterparts to shape marketing initiatives, grow the number of customers using Shopify and the reach of Shopify the brand. You'll collaborate with a multidisciplinary design, content, and engineering team to deliver thoughtful and polished design work.

We're looking for a Staff Designer to help us build effective marketing experiences for future and current Shopify partners and merchants. If this sounds like you, and you're excited to work in a friendly, collaborative environment, we'd love to hear from you.

Responsibilities:

• Evolving the user experience, optimizing the effectiveness, and improving the customer journey of our marketing properties & activations
• Working with cross-functional teams (developers, product managers, marketers, product researchers, content designers, fellow designers) to drive design vision and strategy that meets the needs of our customers
• Applying strategic thinking to visualize ideas and concepts and communicate them effectively and compellingly
• Adjust quickly to shifting approaches, situations, and priorities
• Using facilitative leadership skills to drive to the best outcome for stakeholders, partners, and customers
• Staying close to insights and data to understand the impact of your team's work and helping them build context and make decisions informed by empathy for our customers and partners
• Building positive, collaborative relationships with product management, development, marketing, and the broader UX team, as well as continuously "raising the bar" as an effective leader of positive change
• Being an active mentor for designers, and helping lead critique and design reviews
• Champion brand standards, guidelines, and the marketing UX craft within your team as well as the broader multi-disciplinary team
  

Qualifications

• A keen eye for good design and attention to detail
• You live at the intersection of marketing and user experience and understand how to take users on a complete journey from discovery to adoption and success
• Expert knowledge of the end to end iterative design process, including how to develop and use personas, journey mapping, content strategy, art direction, wireframing and prototyping, user testing, and high fidelity visuals
• Knowledge and familiarity with a data-informed approach to design -- you've used tools and resources needed to measure the success of design decisions (A/B testing tools, Google Analytics, etc.)
• Deep experience with driving and applying user-centered design processes while working with cross-functional teams including development, product management, marketing, and research
• Empathy for the user and about building for everyone - this includes, but is not limited to, accessibility, internationalization and localization, browser and device support
• A scrappy, resourceful approach to projects - you're proactive and great at self assigning tasks
• Excellent communication and storytelling skills; you have the ability to help your team and stakeholders understand the "why" behind your design rationale
  

Closing date: Thursday, September 30that 11:59PM EDT. Successful candidates can expect to hear back from us by Thursday, October 7that 11:59PM EDT.

At Shopify, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly make commerce better for everyone. We strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities. Please take a look at our 2020 Sustainability Report to learn more about Shopify's commitments.

How we hire

At Shopify, we put a lot of care and time into who we hire. We believe that in order to build the best products, we need to build high impact teams. Our recruitment process centres around what we call the Life Story interview, a conversational-style interview where we get to learn more about you.
Learn more about our hiring process