Site Reliability Engineer - Platform - FARFETCH

PT Porto
24 Sep 2021
19 Oct 2021
Full Time
FARFETCH exists for the love of fashion. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers.

We're a positive platform for good, bringing together an incredible creative community made up by our people, our partners and our customers. This community is at the heart of our business success. We welcome differences, empower individuality and celebrate diverse skills and perspectives, creating an inclusive environment for everyone. We are FARFETCH for All.


We're on a mission to build the technology that powers the global platform for luxury fashion. We operate a modular end-to-end technology platform purpose-built to connect the luxury fashion ecosystem worldwide, addressing complex challenges and enjoying it. We're empowered to break traditions and revolutionise, with the freedom and autonomy to make a difference for our customers all over the world.


Our Porto office is located in Portugal's vibrant second city, known for its history and its creative yet cosy environment. From Account Management to Technology and Product, whatever your skills are, you'll find your fit here. You can have an informal meeting in the treehouse or play the piano in your lunch break!


The Live Engineering team manages the production reliability of the Farfetch Platform. As part of this team, you will spread reliability love and best practices throughout all of the Platform verticals, and partner with other engineers to build the necessary tools and automation to help us always improve our availability, uptime, responsiveness, and much more.


    • Work on the production availability of the Farfetch platform.
    • Coach teams on how to implement our reliability framework
    • Spread reliability love and best practices across the organization, by being consulting partner for all areas on topics related to reliability
    • Improve incident response processes and lead sustainable and efficient blameless post-mortem and production improvements that can directly affect the Farfetch ecosystem and partners
    • Partner with other teams to collaborate on main components and libs with code and/or design that helps to improve our overall production environments availability and/or teams' productivity
    • Engage with teams on projects regarding reliability for fairly brief and constrained projects
    • Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity.


    • Graduate in Computer Science or another technical discipline, or related practical experience.
    • Experienced with algorithms, data structures, complexity analysis, and software design.
    • Experienced programming in at least one of the following languages: C#, Java, or Python.
    • Experienced in designing, analyzing, and troubleshooting large-scale distributed systems.
    • Experience with 1st level and 2nd level incident mitigation
    • Able to debug and improve code.
    • Familiarized with best practices about Software Engineering.
    • Experienced in identifying and addressing toil.
    • Able to understand multiple approaches regarding monitoring and what best fits each context.
    • A systematic problem-solver with strong communication skills and a sense of ownership and drive.


    • Health insurance for the whole family, flexible working environment and well-being support and tools
    • Extra days off, sabbatical program and days for you to give back for the community
    • Training opportunities and free access to Udemy
    • Flexible benefits program
    • FARFETCH Equity plan


    • FARFETCH is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law. We continue to build our consciously inclusive culture as part of our Positively FARFETCH strategy throughout our business, partnerships and communities.

We are looking for an engineer responsible for the production reliability of the Farfetch platform.${description2}

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