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Junior Key Account Manager Italy & Spain (m/w/d) - Connected Retail

Employer
Zalando
Location
Berlin
Closing date
28 Sep 2021

Job Details

As a Junior Key Account Manager Italy & Spain (m/w/d) you will be the first point of contact for our small-to-mid size retail partners in your assigned region and ultimately develop long-term strategies and short-term solutions for your partners as a trusted advisor. Hence, you will have the chance to be a part of the offline-to-online evolution in the retail industry and create a real impact on retailers.
WHERE YOUR EXPERTISE IS NEEDED
  • Understand your client's market position, business goals, in-store processes, needs, and requirements in depth and always put yourself in the client's shoes to achieve targets via our solutions. Be a trusted advisor for your clients, building a long-term relationship with all levels at the company.
  • Dive deep into the performance metrics of your clients and the region, develop actionable insights from data, and integrate them into strategic and tactical plans for your clients and region. Achieve highly ambitious growth and profitability targets and ensure a superior client experience.
  • Ensure that solutions you developed are executed properly and according to client expectations by taking ownership for relevant end-to-end workflows, involving other internal teams proactively and overseeing the successful outcomes.
  • Independently drive the interaction with external partners of low complexity through a clear and empathic communication style, giving partners a deep knowledge about both company products and strategic direction.
WHAT WE'RE LOOKING FOR
  • A minimum of 1-2 years of relevant working experience, ideally within B2B, and at least a bachelor's degree. Start-up experience is considered an asset.
  • Sales mindset and consultative approach to solving problems, analyze and challenge old processes and develop new ones with an interest in technology
  • Data and fact-driven, creating and understanding reports, and explaining complex topics in a concise and easily understandable way
  • Communication and negotiation skills in Spanish and Italian, any other language is a plus
  • Energetic, motivated, and articulate team player who is passionate about account management and customer experience
PERKS AT WORK
  • A workplace run on trust, empowerment and feedback; positive, inspiring working atmosphere
  • Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, great IT equipment, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings
  • Mentoring and personal development opportunities and an international team of experts
  • Relocation assistance for internationals, PME family service and parent & child rooms

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.
ABOUT ZALANDO CONNECTED RETAIL
As part of the Zalando universe, Connected Retail is enabling brick-and-mortar stores to sell directly to millions of online consumers on the Zalando platform. Together with our partners and state -of- the- art technologies we are building a seamless experience for our 42 million active customers to shop from local stores. This results in greater shopping experience, product selection and availability in products, faster delivery times and more sustainable shipping.

THE FUTURE OF RETAIL IS CONNECTED

Please note that all applications must be completed using the online form - we do not accept applications via email.

Company

Zalando is Europe’s leading online platform for fashion and lifestyle. Founded in Berlin in 2008, we bring head-to-toe fashion to 35 million active customers in 17 markets, offering clothing, footwear, accessories and beauty from over 3,000 international brands.

Our platform is a one-stop fashion destination for inspiration, innovation and interaction. As Europe’s most fashionable tech company, we work hard to find digital solutions for every aspect of the fashion journey: for our customers, partners and every valuable player in the Zalando story.

Our goal is to become the starting point for fashion. We focus on the fashion industry and therefore operate in a variety of business areas.

  • Fashion Store
    Zalando online shops are tailored to local customers’ needs in 17 different European markets. The range extends from renowned global brands and fast fashion to local brands and is supplemented by our private labels.
     
  • Offprice
    The Offprice business of Zalando serves the sale of previous season’s assortments. As part of a shopping club, the Zalando Lounge offers registered members exclusive sales campaigns at discounted prices.
     
  • Zalando's Private Labels
    Zalando’s private label assortment includes shoes, clothing and accessories for women, men and children. With a total of six private labels, Zalando creates its own products, covering the entire value chain from design to sales.
     
  • Zalon
    Zalon is our style advice service, via which customers can consult and get inspiration from selected stylists regarding individualized purchases.
     
  • Zalando Marketing Services
    The entirety of Zalando’s expertise and scope is bundled in Zalando Marketing Services, which now offers personalized marketing solutions for our brand partners.
     
  • Zalando Fulfilment Solutions
    Zalando makes its own logistics capabilities available to external partners, so they do not have to be concerned with infrastructure issues but can concentrate fully on their core competence in the fashion business.
     
  • Zalando Partner Services
    Zalando helps other players in the industry to be successful in the digital world. For example, by connecting warehouse stocks with multiple retailers, by digitizing processes involved in fashion wholesale and by integrating offline businesses into our Zalando platform.


With a strong workforce of around 14,000 employees of over 130 different nationalities, Zalando unites diverse people, capabilities and concepts. Consolidating our effort and ideas scales our impact as an innovator in Fashion, Technology, Digital Marketing and Logistics Operations.

Company info
Website
Telephone
+49 (0)30 2759 4693
Location
Zalando SE
Valeska-Gert-Straße 5
Berlin
Germany
10243
Germany

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