(Senior) Market Research Manager

Recruiter
Zalando
Location
Berlin
Posted
24 Sep 2021
Closes
30 Sep 2021
Ref
3383443
Function
Operations
Level
Manager
Our team's aim is to understand our customers' needs and wants and to enable our internal stakeholders to see the world through consumers' eyes to make game-changing decisions. Asking the right questions to the right respondents in research projects for all of the 23 markets Zalando is currently operating in, we make sure we understand our current and potential customers better every day and increase our competitive advantage.

We are recruiting for positions in Market Research with different levels of experience:
Market Research Manager and Senior Market Research Manager

As a (Senior) Market Researcher Manager you deliver insights that support strategic decision making of diverse stakeholders throughout Zalando.
WHERE YOUR EXPERTISE IS NEEDED
  • You are responsible for mainly quantitative ad-hoc and continuous market research tracking projects from beginning to end.
  • Based on your market research experience and strong project management skills you develop sound research designs, select the appropriate research techniques and analysis methods, translate research findings into business recommendations to guide customer centric decisions in our markets.
  • With your strong communication and consulting skills you share your insights and recommendations with various stakeholders throughout Zalando.
  • You are providing ideas to further innovate and develop our best-in-class research capabilities and scale our research toolset in cooperation with the data engineering and data science teams.
WHAT WE'RE LOOKING FOR
  • A Master's degree in Marketing/Market Research, Business Administration, Social Sciences, Statistics or Psychology or comparable subject, with an academic record of high achievement.
  • Excellent knowledge of questionnaire design, multivariate analytics and reporting survey data gained through 3+ years (5+ years for Senior position) of hands-on experience in a market research institute or as a corporate market researcher.
  • Strong project management skills and ability to plan and prioritize work effectively in ad hoc research projects and continuous tracking studies.
  • You have a purpose-first mind-set and customer-oriented attitude and your working style is proactive and solution-oriented to support our stakeholders.
  • You are skillful with coding for data processing and analysis in SPSS or R
  • Bonus points if you've experience with Python and/or with dashboard solutions such as Microstrategy/PowerBI and SQL.
PERKS AT WORK
  • A workplace run on trust, empowerment and feedback; positive, inspiring working atmosphere
  • Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, great IT equipment, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings
  • Mentoring and personal development opportunities and an international team of experts
  • Relocation assistance for internationals, PME family service and parent & child rooms

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.
ABOUT ZALANDO
Zalando is Europe's leading online platform for fashion, connecting customers, brands and partners across 23 markets. We drive digital solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 45 million active customers through diverse skill-sets, interests and languages our teams choose to use.

Please note that all applications must be completed using the online form - we do not accept applications via email.

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