Expert eCommerce Operations Manager (m/f/d)

Hugo Boss
Stuttgart, DE
25 Sep 2021
06 Jan 2022
HUGO BOSS is one of the leading premium fashion and lifestyle companies with around 13,800 employees worldwide. We work on innovative projects with passion and enthusiasm and create space for a variety of working methods. In this role, you will have the opportunity to support our digital transformation and to contribute new ideas - because, to create something extraordinary, we must explore new paths together. Join our team and shape your own future at HUGO BOSS!

Expert eCommerce Operations Manager (m/f/d)
HUGO BOSS AG | Metzingen near Stuttgart | Germany | Full-time

Digital Retail is the core of HUGO BOSS AG's eCommerce activities. We ensure that is a class-leading website, inspiring our customers and easily helping them to buy their HUGO BOSS products. You are interested in the continuous development and improvement of eCommerce Order Management and Omnichannel processes? To strengthen our continuously growing department we are looking for an Expert eCommerce Operations Manager (m/f/d).

What you can expect:

  • Continuous development and improvement of eCommerce Order Management and Omnichannel processes
  • Support and responsibility for Order Management processes within integartive projects to drive and develop HUGO BOSS eCommerce business
  • Independent planning and coordination of topics with all stakeholders
  • Support implementation, system testing and track usability in operational business
  • Report errors and track bug fixes in collaboration with all stakeholders, ensuring a suitable resolution is reached within the assigned SLAs
  • Create reports to enable data based decisions in close alignment with all relevant stakeholders

Your profile:

  • Bachelor or Masters in Business Administration, Business Informatics or equivalent education
  • 2+ eCommerce work experience
  • Able to present ideas and thoughts in a group of diverse expertise in a concise way
  • Dedicated analytical and strategic thinking
  • Process and IT affinity
  • MS Office skills
  • Willingness to learn and work with new systems
  • Fluent in English

Your benefits:

  • Made for Me: three days in Metzingen and two days working remotely. Our hybrid working model "Threedom of work" is as individual as your personal needs.
  • Today. Tomorrow. Always. Sustainability is one of our key values, and more than just a trend. We are committed to environmental, animal and climate protection, and human rights.
  • Does innovation drive you? Same for us! We have digitized most of our workflows and almost fully automated our logistics centres.
  • Exclusive discounts for shopping and arts: benefit from discounts for family and friends along with free entrance to more than 15 international art museums.
  • High-performing people need a healthy balance. Take advantage of the employee gym, the beach volleyball field or yoga classes on the rooftop terrace.
  • As a fashion company, we value good taste in everything - including food. Welcome to our own restaurant and cafĂ©, Times.

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