Project Manager, Retail Store Development, Tommy Hilfiger Asia Pacific

Hong Kong, Hong Kong
26 Sep 2021
25 Nov 2021
Full Time

Retail Store Development services the design and implementation of new stores and refits of existing stores across Asia Pacific.

The role of the Project Manager is to manage and oversee multiple store opening projects from project kick off over design to completion and handover.

Core responsibility is to manage quality/design versus budget versus timeline. Ensure all assigned projects are realized according to agreed planning, within given budget, and in the required design/quality levels. Clear and timely communication of all relevant project information, risks, challenges and showing up potential solutions is an essential element of the role.

The role also supports and contributes to the further development of processes and tools required for realizing a chain of owned and operated and franchise retail stores.

Depending on the yearly roll out plans the role will focus on specific countries and at the same time will need to help out in other regions as well.

Building up a close relationship - of openness, trust and honesty - with the countries is crucial. The role is seen as the go to person of the retail management of the country and will also assist the countries in questions such as store approval process, cost estimations, project feasibility and others.

  • Collect key information facilitating the start of the design process (CAD drawings and Design Brief) and organize kick-off meeting with key parties involved
  • Prepare initial planning, cost estimates and budget
  • Issue contact information to all parties involved (contact sheet)
  • Assess project and be aware of any site specific constraints and design criteria
  • Responsibility for preparation of sketch scheme and presentation at design review
  • Responsibility for sign off of layouts internally and with partners in franchise and distributor markets
  • Review lay-out with key stakeholders in HQ, in Country and key functions such as Visual Merchandising and Merchandising.
  • Check and validate Detailed Design Pack and ensure proper distribution to all key parties
  • Work closely with the Procurement team on both allocation of fixture suppliers and agreeing delivery deadlines
  • Organize tender if required and ensure that proper agreements are in place
  • Handover Design Pack to Local Architect and/or Local Project Manager and ensure local validation and integration of feedback and findings
  • Support local store building process by providing technical information and ensure latest specifications are implemented
  • Provide all relevant parties with design change information, planning changes and financial implications
  • Ensure budgets are updated on a bi weekly basis and that Retail Management and / or Partner(s) are aware of any changes and their impact on the project
  • Maintain project administration through clear filing of key information on the network and in the database
  • Regular visits to store locations (where travel permits) whilst under construction in function of the complexity of the project
  • Formally hand-over the store to the Partner and/or country Retail team
  • Consolidate all open issues and missing items, communicate the snagging list and ensure listed items are actioned (4-6 weeks after store opening)
  • Issue a final cost summary sheet incorporating cross charges to be made in case of franchise projects
  • Debrief other Project Managers, Concept and Procurement teams and if required Retail Management after each store opening for lessons learned and specifications updates that be necessary
  • Work with Assistant Managers / Project Coordinators to ensure that their skills are developing while they assist in the projects
  • Perform ad-hoc projects as directed by senior management, Director Store Development, Senior Project manager.

CREATIVITY: Interest in trends, lifestyles and design. Support introduction of new ideas. Can work within the creative process effectively, and support bring ideas to realization.

TEAMWORK: Build good working relationships, collaborating toward deadlines and deliverables. Able to communicate effectively across the team and organization and effectively works at long distances.

ORGANIZING: Work according to defined schedules and deadlines, take direction and able to work with high accountability. Manage own work and tracks progress. Seek out resources to get things done, able to multi-task and adapt to changing priorities.

ENVIRONMENT: Ability to work in fast-paced, team-oriented setting, interface with Global, Regional and Local teams.

Functional Competencies:
  • Excellent organization and project management skills especially Planning and Time Management
  • Attention to detail
  • Multitasking, able to work under pressure and meet deadlines.
  • Experience in site work supervision.

  • Experience: Minimum 5 years of relevant experience in retail store construction & Design and retail processes, systems and strategies
  • Education: University graduate in Architecture, Interior design, Construction Project Management or engineering related qualification

  • Hands on experience in computerized graphic drawing eg. AutoCAD , Sketch-up
  • Strong administrative skills with MS Office
  • Excellent command of the English language both written and speaking. Ability to also communicated Cantonese and Mandarin (speaking & writing)
  • Ability to influence and drive win -win solution when conflict of interest are at hand

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