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Process Manager Content Production

Employer
Zalando
Location
Olsztynek
Closing date
7 Dec 2021

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Function
Editorial & Media
Level
Manager

Job Details

ABOUT THE TEAM
Department: Zalando Lounge, Planning and Process Delivery
Reports to: Team Manager Content Solutions

Recruiter Name, Email: Monika Chojnowska, monika.chojnowska@zalando.pl

As a Process Manager you are managing the coordination, strategic steering and on-site supervision of our fulfillment partner's content production team in close alignment with their dedicated Team Manager. You will play a key function at Zalando Lounge Content Solutions, overseeing the daily business planning and acting as a process owner. In collaboration with different stakeholders teams in Olsztynek and Berlin you will ensure operational excellence, solid reporting and enhanced quality. You will also be responsible to promote continuous improvement as well as to create and implement optimization approaches that advance our operations

WHERE YOUR EXPERTISE IS NEEDED
  • Represent Zalando Lounge on-site and be the first point of contact for all topics connected with processes between us and our fulfilment partner
  • Ensure optimal utilization and smooth planning of our content production capacities, align the coordination of the daily production and apply different KPIs to your work to integrate and control appropriate measures
  • Align between forecast, actuals and production capacities
  • Improve processes and support cross-functional projects at procedural and strategic levels for a higher efficiency and improvement of KPI targets
  • Interface between content production in Berlin and Olsztynek

WHAT WE'RE LOOKING FOR
  • At least 3 years professional experience in a comparable position in operations focusing on production planning, process roll-out and process improvement
  • Good understanding of processes within creative production environment i.e campaigns, content creation
  • Expert in planning the workflow of internal teams
  • Analytical thinking: ability to analyze KPIs and take appropriate actions
  • Efficient working methods, strong organizational skills, solution orientation as well as flexibility
  • Clear communication skills both verbal and written to deal with various stakeholders in Polish and English (German would be a plus)
  • Very good MS Office knowledge, especially in MS Excel
  • Knowledge of a Business Process Management software will be a plus
PERKS AT WORK
  • A workplace run on trust, empowerment and feedback; positive, inspiring working atmosphere
  • A motivated and multinational team of experts to inspire and support you. There's no time for boredom at Zalando!
  • A detailed, fully compensated training. Furthermore, you can look forward to comprehensive on the job training and personal development opportunities in a rapidly growing company
  • Great salary as well as benefits. How about 40% discount on our online shop, free beverages and fruits, parties and team events to name just a few
  • A corporate culture where your skills are judged only by your results - our motto: every day is casual Friday

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.

ABOUT ZALANDO LOUNGE

Zalando Lounge is an online shopping club for fashion and lifestyle products in 13 European countries. We offer our members daily, time-limited sale campaigns with discounts of up to 75% off the recommended retail price. However, Zalando Lounge is so much more than discounts. Our strength lies in our focus on fashion: from sought-after labels to niche brands, from famous international names to trendy luxury brands, we make sure to meet the fashion taste of all our customers, who are always on the hunt for the best products at the best prices. Working with our brand partners, we're pioneering innovative supply-chain and production processes and offer them an impact and smart solution, creating a new way to shop for fashion - and a new way to sell it.

Please note that all applications must be completed using the online form - we do not accept applications via e-mail. Please complete your application in English.

Company

Zalando is Europe’s leading online platform for fashion and lifestyle. Founded in Berlin in 2008, we bring head-to-toe fashion to 35 million active customers in 17 markets, offering clothing, footwear, accessories and beauty from over 3,000 international brands.

Our platform is a one-stop fashion destination for inspiration, innovation and interaction. As Europe’s most fashionable tech company, we work hard to find digital solutions for every aspect of the fashion journey: for our customers, partners and every valuable player in the Zalando story.

Our goal is to become the starting point for fashion. We focus on the fashion industry and therefore operate in a variety of business areas.

  • Fashion Store
    Zalando online shops are tailored to local customers’ needs in 17 different European markets. The range extends from renowned global brands and fast fashion to local brands and is supplemented by our private labels.
     
  • Offprice
    The Offprice business of Zalando serves the sale of previous season’s assortments. As part of a shopping club, the Zalando Lounge offers registered members exclusive sales campaigns at discounted prices.
     
  • Zalando's Private Labels
    Zalando’s private label assortment includes shoes, clothing and accessories for women, men and children. With a total of six private labels, Zalando creates its own products, covering the entire value chain from design to sales.
     
  • Zalon
    Zalon is our style advice service, via which customers can consult and get inspiration from selected stylists regarding individualized purchases.
     
  • Zalando Marketing Services
    The entirety of Zalando’s expertise and scope is bundled in Zalando Marketing Services, which now offers personalized marketing solutions for our brand partners.
     
  • Zalando Fulfilment Solutions
    Zalando makes its own logistics capabilities available to external partners, so they do not have to be concerned with infrastructure issues but can concentrate fully on their core competence in the fashion business.
     
  • Zalando Partner Services
    Zalando helps other players in the industry to be successful in the digital world. For example, by connecting warehouse stocks with multiple retailers, by digitizing processes involved in fashion wholesale and by integrating offline businesses into our Zalando platform.


With a strong workforce of around 14,000 employees of over 130 different nationalities, Zalando unites diverse people, capabilities and concepts. Consolidating our effort and ideas scales our impact as an innovator in Fashion, Technology, Digital Marketing and Logistics Operations.

Company info
Website
Telephone
+49 (0)30 2759 4693
Location
Zalando SE
Valeska-Gert-Straße 5
Berlin
Germany
10243
Germany

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