User Research Working Student (W/M/D)

Recruiter
Zalando
Location
Berlin
Posted
28 Sep 2021
Closes
30 Sep 2021
Ref
3496268
Function
Operations
Level
Intern
Ever wondered how Zalando procures 250 million individual fashion items every year, from T-shirts to cocktail dresses and from boots to sneakers for our customers? Well, designing the tools and processes of the entire process is what we do. At Zalando Retail Core we drive tech transformations to power the retail business.

As a member of Zalando’s Retail Core Product Design team, you will help us run more Product Design and User Research efficiently: Your primary task will be to support our team prepare presentations and meetings and document work sessions, schedule user interviews with our internal users and external suppliers (e.g. usability tests, remote interviews) and refine content for our website. In addition, you will have the opportunity to hands-on collaborate on design initiatives to evolve your own design practice.
WHERE YOUR EXPERTISE IS NEEDED
  • Proactively engage in our rituals and way of working an prepare presentations and meetings and document work sessions
  • For our internal users and external supplier research panel, coordinate and schedule appointments via email to ensure participants show up
  • Join research sessions (user interviews or observations), and support in note taking and debrief insights and findings.
  • Structure and prepare content for our team website to make our way of worrying accessible to the Zalando Retail Core as well as our design community.
WHAT WE’RE LOOKING FOR
  • You are currently enrolled studying one of the following: Design, Human-Computer Interaction, Human Factors, Communication Studies, Marketing, or a related field
  • You are really organised and proactive, you can easily adapt to new situations and keep calm in stressful situations
  • You have an analytical mindset, basic skills in project management and experience with Excel
  • You are a friendly and welcoming person with excellent communication skills in English
PERKS AT WORK
  • Discounts from external partners, centrally located offices, municipality services, flexible working times, free beverages and fruits, diverse sports and health offerings
  • Mentoring and personal development opportunities and an international team of experts
  • The unique chance to be part of a market-leading company giving you the opportunity to learn and grow.
  • A fast-moving and agile working environment where you’ll never face boredom.
  • A highly motivated, international team with colleagues who will both inspire and support you.
  • A corporate culture that allows you to make judgments based on your work results, not on the way you look â€" our motto: Every day is casual Friday.
  • Become part of the Future Zalent community getting the support you need to be successful in your careers.

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.
ABOUT ZALANDO
Zalando is Europe’s leading online platform for fashion, connecting customers, brands and partners across 17 markets. We drive digital solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 34 million active customers through diverse skill-sets, interests and languages our teams choose to use.

Please note that all applications must be completed using the online form - we do not accept applications via email.

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