User Research Working Student (W/M/D)
- Employer
- Zalando
- Location
- Berlin
- Closing date
- 30 Sep 2021
View more
- Function
- Operations
- Level
- Intern
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Job Details
Ever wondered how Zalando procures 250 million individual fashion items every year, from T-shirts to cocktail dresses and from boots to sneakers for our customers? Well, designing the tools and processes of the entire process is what we do. At Zalando Retail Core we drive tech transformations to power the retail business.
As a member of Zalando’s Retail Core Product Design team, you will help us run more Product Design and User Research efficiently: Your primary task will be to support our team prepare presentations and meetings and document work sessions, schedule user interviews with our internal users and external suppliers (e.g. usability tests, remote interviews) and refine content for our website. In addition, you will have the opportunity to hands-on collaborate on design initiatives to evolve your own design practice.
WHERE YOUR EXPERTISE IS NEEDED
We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.
ABOUT ZALANDO
Zalando is Europe’s leading online platform for fashion, connecting customers, brands and partners across 17 markets. We drive digital solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 34 million active customers through diverse skill-sets, interests and languages our teams choose to use.
Please note that all applications must be completed using the online form - we do not accept applications via email.
As a member of Zalando’s Retail Core Product Design team, you will help us run more Product Design and User Research efficiently: Your primary task will be to support our team prepare presentations and meetings and document work sessions, schedule user interviews with our internal users and external suppliers (e.g. usability tests, remote interviews) and refine content for our website. In addition, you will have the opportunity to hands-on collaborate on design initiatives to evolve your own design practice.
WHERE YOUR EXPERTISE IS NEEDED
- Proactively engage in our rituals and way of working an prepare presentations and meetings and document work sessions
- For our internal users and external supplier research panel, coordinate and schedule appointments via email to ensure participants show up
- Join research sessions (user interviews or observations), and support in note taking and debrief insights and findings.
- Structure and prepare content for our team website to make our way of worrying accessible to the Zalando Retail Core as well as our design community.
- You are currently enrolled studying one of the following: Design, Human-Computer Interaction, Human Factors, Communication Studies, Marketing, or a related field
- You are really organised and proactive, you can easily adapt to new situations and keep calm in stressful situations
- You have an analytical mindset, basic skills in project management and experience with Excel
- You are a friendly and welcoming person with excellent communication skills in English
- Discounts from external partners, centrally located offices, municipality services, flexible working times, free beverages and fruits, diverse sports and health offerings
- Mentoring and personal development opportunities and an international team of experts
- The unique chance to be part of a market-leading company giving you the opportunity to learn and grow.
- A fast-moving and agile working environment where you’ll never face boredom.
- A highly motivated, international team with colleagues who will both inspire and support you.
- A corporate culture that allows you to make judgments based on your work results, not on the way you look â€" our motto: Every day is casual Friday.
- Become part of the Future Zalent community getting the support you need to be successful in your careers.
We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.
ABOUT ZALANDO
Zalando is Europe’s leading online platform for fashion, connecting customers, brands and partners across 17 markets. We drive digital solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 34 million active customers through diverse skill-sets, interests and languages our teams choose to use.
Please note that all applications must be completed using the online form - we do not accept applications via email.
Company
Zalando is Europe’s leading online platform for fashion and lifestyle. Founded in Berlin in 2008, we bring head-to-toe fashion to 35 million active customers in 17 markets, offering clothing, footwear, accessories and beauty from over 3,000 international brands.
Our platform is a one-stop fashion destination for inspiration, innovation and interaction. As Europe’s most fashionable tech company, we work hard to find digital solutions for every aspect of the fashion journey: for our customers, partners and every valuable player in the Zalando story.
Our goal is to become the starting point for fashion. We focus on the fashion industry and therefore operate in a variety of business areas.
- Fashion Store
Zalando online shops are tailored to local customers’ needs in 17 different European markets. The range extends from renowned global brands and fast fashion to local brands and is supplemented by our private labels.
- Offprice
The Offprice business of Zalando serves the sale of previous season’s assortments. As part of a shopping club, the Zalando Lounge offers registered members exclusive sales campaigns at discounted prices.
- Zalando's Private Labels
Zalando’s private label assortment includes shoes, clothing and accessories for women, men and children. With a total of six private labels, Zalando creates its own products, covering the entire value chain from design to sales.
- Zalon
Zalon is our style advice service, via which customers can consult and get inspiration from selected stylists regarding individualized purchases.
- Zalando Marketing Services
The entirety of Zalando’s expertise and scope is bundled in Zalando Marketing Services, which now offers personalized marketing solutions for our brand partners.
- Zalando Fulfilment Solutions
Zalando makes its own logistics capabilities available to external partners, so they do not have to be concerned with infrastructure issues but can concentrate fully on their core competence in the fashion business.
- Zalando Partner Services
Zalando helps other players in the industry to be successful in the digital world. For example, by connecting warehouse stocks with multiple retailers, by digitizing processes involved in fashion wholesale and by integrating offline businesses into our Zalando platform.
With a strong workforce of around 14,000 employees of over 130 different nationalities, Zalando unites diverse people, capabilities and concepts. Consolidating our effort and ideas scales our impact as an innovator in Fashion, Technology, Digital Marketing and Logistics Operations.
Company info
- Website
- https://jobs.zalando.com/
- Telephone
- +49 (0)30 2759 4693
- Location
-
Zalando SE
Valeska-Gert-Straße 5
Berlin
Germany
10243
Germany
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