Operations Coordinator (m/f/d)

Recruiter
Aeyde
Location
Berlin (DE)
Posted
30 Sep 2021
Closes
30 Oct 2021
Function
Operations
Contract Type
Permanent
Hours
Full Time

ABOUT US

aeyde is a digital first, direct-to-consumer brand defining a new era of luxury. Based in the heart of Berlin, all our footwear and accessories are manufactured by family-owned factories in Italy. Our mission is to provide modern designs and enduring quality at an accessible price-point and to challenge preconceived notions of luxury by focusing on transparent pricing, sustainable sourcing, slow consumption, and minimal design. Working at aeyde, you will become an integral part of an international fashion start-up with many opportunities for personal development and the chance to shape a fast-growing brand.

 

YOUR TASKS

  • Overall assisting the Operations Manager with Inbound and Outbound tasks to make sure all orders are processed smoothly
  • Define and maintain standard procedures (SOP’s) for the area together with the operations team
  • Streamlining and optimizing customer service & operations processes for B2B /Wholesale
  • Streamlining and optimizing customer service & operations processes for D2C /Ecommerce
  • Help the supply chain management team to support them in their day-to-day and be flexible on taking on new challenges
     

YOUR PROFILE

  • 2-3 years experience in an equivalent role in the areas Supply Chain Management, Sales Administration, Operations, Logistics, or Customer
    Service
  • Excellent communication skills in English (both verbal and written), German is a strong plus 
  • Prior work experience in Customer Service
  • Excellent organization and project management skills
  • Flexible and hands-on mentality, ability to multitask
  • Start-up mindset with a can-do attitude