Quality Manager (w/m/d)

Recruiter
Zalando
Location
Berlin
Posted
01 Oct 2021
Closes
19 Oct 2021
Ref
3508992
Level
Manager
As Quality Manager (w/m/d) you will play an active role in implementing Zalando's quality strategy. You will work closely together with relevant stakeholders like Quality Operations or Service Provider Management to get insights into all logistics processes. You will collect KPIs and analyze data and operations in order to further standardize and optimize the quality of our logistic processes.
WHERE YOUR EXPERTISE IS NEEDED
  • Providing and updating manuals and other guidelines to ensure that logistics networks follow a standardized approach.
  • Conduct product and process audits in logistics network
  • Support with the implementation of new processes and go-lives of new sites: warehouses, hubs, return centers...
  • Build up a network of collaborators from operations and other departments and gather feedback in order to drive improvements.
WHAT WE'RE LOOKING FOR
  • Previous experience in working with a strategy paper and deriving work packages from it to ensure processes are in line with the set goals.
  • Ownership and responsibility. You proactively take care of your task and make sure that projects are followed from the start to the end.
  • Communicate effectively with stakeholders at different levels. Fluency in English as the company language. Knowledge of German would be a plus.
  • Strong analytical skills, you are able to dive deep into data to fully understand different topics to arrive at conclusions.
PERKS AT WORK
  • A workplace run on trust, empowerment and feedback; positive, inspiring working atmosphere
  • Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, great IT equipment, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings
  • Mentoring and personal development opportunities and an international team of experts
  • Relocation assistance for internationals, PME family service and parent & child rooms

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.
ABOUT ZALANDO
Zalando is Europe's leading online platform for fashion, connecting customers, brands and partners across 20 markets. We drive digital solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 42 million active customers through diverse skill-sets, interests and languages our teams choose to use.

Please note that all applications must be completed using the online form - we do not accept applications via email.

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