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Principal Product Manager

Employer
Zalando
Location
Berlin
Closing date
26 Oct 2021

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Function
Design - Garments & Accessories
Level
Manager
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Job Details

As a Principal Product Manager in the Delivery & Returns Innovation team, you will have end to end ownership of discovering, defining, launching and improving world-class delivery & returns experiences for Zalando's 40MM+ customers. You will join a team that owns the final mile transportation platform for Zalando working with 30+ carriers across 23 Zalando markets. This role is specifically focused on expanding network capabilities for Zalando transportation. You would own the problem statement of how we use different network configurations to increase the speed of delivery to customers through approaches such as Direct Injection, use of Letter networks, and new sorting techniques among others.

WHERE YOUR EXPERTISE IS NEEDED

  • You will collaborate with product, engineering and commercial teams across the organization (Fulfilment Core, Logistics Algorithms, Warehouse Management and Automation to name a few) to develop new sorting and injection solutions.
  • You will own the long term multi year roadmap for Carrier Network Configurations, creating iterative solutions over time to increase delivery speed, reduce network capacity risk, and delivery flexibility.
  • You will spend a significant amount of time initially in the problem space, in the operations as well as technical domain, teasing out and creating a common understanding of current process and technical constraints inhibiting us to achieve our business objectives in this domain. This will be followed by a technical solution proposal and implementation of desired feature and capability sets.
  • You will become a trusted partner and subject matter expert by diving deep into Zalando's complex technology & solution space, to discover, define, and deliver remarkable solutions.


WHAT WE'RE LOOKING FOR

  • An experienced, data driven and highly collaborative Product Management leader with a strong customer focus.
  • Have a track record of end-to-end ownership and experience shipping products that scale (millions of users).
  • Experience in defining and delivering on a product vision and strategy, and the patience to work with competing priorities to deliver value to customers. You can maximise medium-to-long term impact of the work you do with your partner teams.
  • Excellent verbal and written communication skills and ability to work across multiple teams, align goals and deliverables and drive overall success independently of organisational boundaries.
  • Know how to measure the success of your product and continuously iterate to improve it for the benefit of our customers. You enjoy generating insights and basing decisions on data.
  • Experience with fulfillment, logistics, last mile, delivery and returns products and a solid understanding of their possibilities and limitations.
  • Ability to break down complex problems by applying logical and easy to understand frameworks.
  • Experience of working with multiple engineering teams, steering product direction from discovery to delivery.
  • Experience in an e-commerce domain is a plus.


WHAT WE OFFER

  • Culture of trust, empowerment and constructive feedback, open source commitment, meetups, game nights, 70+ internal technical and fun guilds, knowledge sharing through tech talks, internal tech academy and blogs, product demos, parties & events
  • Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, great IT equipment, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings
  • Extensive onboarding, mentoring and personal development opportunities and an international team of experts
  • Relocation assistance for internationals, PME family service and parent & child rooms* (*available only in select locations)


We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.

ABOUT ZALANDO

Zalando is Europe's leading online platform for fashion and lifestyle, connecting customers, brands and partners across 23 markets. We drive digital solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to about 40 million active customers through diverse skill-sets, interests and languages our teams choose to use.

Company

Zalando is Europe’s leading online platform for fashion and lifestyle. Founded in Berlin in 2008, we bring head-to-toe fashion to 35 million active customers in 17 markets, offering clothing, footwear, accessories and beauty from over 3,000 international brands.

Our platform is a one-stop fashion destination for inspiration, innovation and interaction. As Europe’s most fashionable tech company, we work hard to find digital solutions for every aspect of the fashion journey: for our customers, partners and every valuable player in the Zalando story.

Our goal is to become the starting point for fashion. We focus on the fashion industry and therefore operate in a variety of business areas.

  • Fashion Store​
    Zalando online shops are tailored to local customers’ needs in 17 different European markets. The range extends from renowned global brands and fast fashion to local brands and is supplemented by our private labels.
     
  • Offprice
    The Offprice business of Zalando serves the sale of previous season’s assortments. As part of a shopping club, the Zalando Lounge offers registered members exclusive sales campaigns at discounted prices.
     
  • Zalando's Private Labels
    Zalando’s private label assortment includes shoes, clothing and accessories for women, men and children. With a total of six private labels, Zalando creates its own products, covering the entire value chain from design to sales.
     
  • Zalon
    Zalon is our style advice service, via which customers can consult and get inspiration from selected stylists regarding individualized purchases.
     
  • Zalando Marketing Services
    The entirety of Zalando’s expertise and scope is bundled in Zalando Marketing Services, which now offers personalized marketing solutions for our brand partners.
     
  • Zalando Fulfilment Solutions
    Zalando makes its own logistics capabilities available to external partners, so they do not have to be concerned with infrastructure issues but can concentrate fully on their core competence in the fashion business.
     
  • Zalando Partner Services
    Zalando helps other players in the industry to be successful in the digital world. For example, by connecting warehouse stocks with multiple retailers, by digitizing processes involved in fashion wholesale and by integrating offline businesses into our Zalando platform.


With a strong workforce of around 14,000 employees of over 130 different nationalities, Zalando unites diverse people, capabilities and concepts. Consolidating our effort and ideas scales our impact as an innovator in Fashion, Technology, Digital Marketing and Logistics Operations.

Company info
Website
Telephone
+49 (0)30 2759 4693
Location
Zalando SE
Valeska-Gert-Straße 5
 Berlin
Germany
10243
Germany
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