Principal Product Manager

04 Oct 2021
26 Oct 2021
As a Principal Product Manager in the Delivery & Returns Innovation team, you will have end to end ownership of discovering, defining, launching and improving world-class delivery & returns experiences for Zalando's 40MM+ customers. You will join a team that owns the final mile transportation platform for Zalando working with 30+ carriers across 23 Zalando markets. This role is specifically focused on expanding network capabilities for Zalando transportation. You would own the problem statement of how we use different network configurations to increase the speed of delivery to customers through approaches such as Direct Injection, use of Letter networks, and new sorting techniques among others.


  • You will collaborate with product, engineering and commercial teams across the organization (Fulfilment Core, Logistics Algorithms, Warehouse Management and Automation to name a few) to develop new sorting and injection solutions.
  • You will own the long term multi year roadmap for Carrier Network Configurations, creating iterative solutions over time to increase delivery speed, reduce network capacity risk, and delivery flexibility.
  • You will spend a significant amount of time initially in the problem space, in the operations as well as technical domain, teasing out and creating a common understanding of current process and technical constraints inhibiting us to achieve our business objectives in this domain. This will be followed by a technical solution proposal and implementation of desired feature and capability sets.
  • You will become a trusted partner and subject matter expert by diving deep into Zalando's complex technology & solution space, to discover, define, and deliver remarkable solutions.


  • An experienced, data driven and highly collaborative Product Management leader with a strong customer focus.
  • Have a track record of end-to-end ownership and experience shipping products that scale (millions of users).
  • Experience in defining and delivering on a product vision and strategy, and the patience to work with competing priorities to deliver value to customers. You can maximise medium-to-long term impact of the work you do with your partner teams.
  • Excellent verbal and written communication skills and ability to work across multiple teams, align goals and deliverables and drive overall success independently of organisational boundaries.
  • Know how to measure the success of your product and continuously iterate to improve it for the benefit of our customers. You enjoy generating insights and basing decisions on data.
  • Experience with fulfillment, logistics, last mile, delivery and returns products and a solid understanding of their possibilities and limitations.
  • Ability to break down complex problems by applying logical and easy to understand frameworks.
  • Experience of working with multiple engineering teams, steering product direction from discovery to delivery.
  • Experience in an e-commerce domain is a plus.


  • Culture of trust, empowerment and constructive feedback, open source commitment, meetups, game nights, 70+ internal technical and fun guilds, knowledge sharing through tech talks, internal tech academy and blogs, product demos, parties & events
  • Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, great IT equipment, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings
  • Extensive onboarding, mentoring and personal development opportunities and an international team of experts
  • Relocation assistance for internationals, PME family service and parent & child rooms* (*available only in select locations)

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.


Zalando is Europe's leading online platform for fashion and lifestyle, connecting customers, brands and partners across 23 markets. We drive digital solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to about 40 million active customers through diverse skill-sets, interests and languages our teams choose to use.

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