Founders Associate for Design House in London

London (Central), London (GB)
05 Oct 2021
05 Nov 2021
Business Right Hand
Contract Type
Full Time

Founders Associate


AOI is a multi-disciplinary digital-first design house in London focused on micro-production of collectable, wearable pieces of art in limited edition releases. Launched in July 2021, collectibles can range anywhere from furniture, fine jewellery to clothing and other forms of objects of art.

Discover the world of AOI on


We are seeking an experienced, highly-driven Founders Associate to work directly as the right hand of AOI’s Founder & Creative Director to execute the company’s operations and business strategies to maximise growth, along with managing and ensuring smooth day-to-day operations of the studio and showroom traffic.


This is an exciting opportunity to be a part of the growth of a fashion business, the first of its kind. The ideal candidate is an extremely organized, positive self-starter with a start-up mindset and can-do attitude, with excellent communication, organisation and project management skills. The candidate should also have a flexible and hands-on mentality that allows them to take on a wide variety of responsibilities across the various departments of the company. The candidate shall be the point of contact across all departments and ensure smooth operations internally and externally with logistic companies delivering goods.


*Please note that the Operations Manager shall assume a purely business administration role; he/she/they shall not in any capacity assume this is a creative role.


Main Duties & Responsibilities

  • Assisting in executing the company’s business strategies to attain financial growth goals, and monitoring company progress
  • Strategically plan and manage all inbound and outbound logistics for the company 
  • Direct, optimize and coordinate logistics critical path 
  • Supervise and manage logistics, e-com fulfilment and stock control teams
  • Negotiate contracts with small package carriers and freight forwarders
  • Improve cost, productivity, accuracy, and timeliness
  • Manage stock allocation and delivery across all channels (retail and digital)
  • Courier management, handling shipping and deliveries, advising on customs and duties and ensuring that all deliveries are tracked and monitored
  • Invoice, budget and receipt management, working closely with the Founder & Creative Director and our external accounting company
  • Planning and carrying out cost-effective business development and marketing activities
  • Overseeing the company’s financial performance
  • Helping to build and supervise a growing team
  • Acting as the HR point of contact for all team members and developing an onboarding and training program for each department
  • Managing entry level employees with tasks, making sure they are on time and efficient
  • Recommending ways to execute and improve business operations to Founder & Creative Director
  • Identifying and addressing potential problems and opportunities for the company
  • Building strategic partnerships for brand growth
  • Working directly with the production team to ensure new styles are launched in a timely manner for production
  • Keeping a weekly meeting schedule for all departments, including production, marketing, e-commerce, and customer service
  • Managing VIP/CRM clients
  • Managing the studio, including administrative, scheduling and supplies, and studio assistant tasks when the Founder & Creative Director is traveling to ensure all operations are running smoothly
  • Acting as a EA to the Founder & Creative Director to schedule travel, meetings, and serve as their right hand
  • Managing all financials, budgets, and expenses, and liaising with accountant to manage P&L sheets and invoicing
  • Packing orders, handling shipping and tracking, and ensuring a positive customer experience


Skills & Experience Required

  • 3-5+ years of managerial experience at a fashion label and/or startup, BS or Master’s in business a plus
  • Experience creating and successfully implementing strategic business plans and brands
  • Understanding of the social media market and opportunities for growth
  • Excellent leadership and communication skills
  • Prior experience handling luxury goods and talking about them
  • An understanding of art and craft, and appreciation for quality over quantity
  • Meticulous with excellent attention to detail
  • Superior people and organisational skills
  • Ability to anticipate issues and take the initiative to problem-solve
  • Strong work ethic with ability to deliver while staying calm under pressure
  • Ability to wear many hats and lead a team


How to Apply

Please submit your CV and a Cover Letter outlining why you are the ideal candidate and what interests you about working for AOI to



Location: Central London

Timeline: Immediate start

Salary: Competitive



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