Principal Consultant - Partner Process Strategy

Recruiter
Zalando
Location
Berlin
Posted
05 Oct 2021
Closes
05 Jan 2022
Ref
3029987
Level
Manager
We are looking for an outstanding individual to drive the Partner Process Transformation group program in Zalando Technology Foundation. Zalando's Partner Process Transformation fuels Zalando's growth by facilitating a transparent, streamlined and scalable way of effective and efficient collaboration internally and with partners across their lifetime. That creates consistent and unparalleled partner and customer experiences and supports our partners' success on the platform, thereby enabling Zalando to be the starting point for fashion.WHERE YOUR EXPERTISE IS NEEDED
  • Working with senior stakeholders across Zalando to shape the strategy for digital transformation of partner processes.
  • Implementation of digital transformation of Partner Processes across Zalando group to enable cross collaboration and enhanced partner experience
  • Breaking the silos in our operations across business units by creating a more unified CRM system and related overarching partner engagement and processes with a 360 degree view of our business partners and actionable insights to internal teams that sets the foundation for both existing business as well as for future growth.
  • Establishing CRM processes and system for overarching partner lifecycle management enabling partner facing internal teams, centralized change management for new processes when working/interacting with fashion related business partners
  • Creating the foundation for flawless execution of Zalando's platform strategy.
WHAT WE'RE LOOKING FOR
  • Experience with enterprise wide digital transformation in a B2B context.
  • Strategic mindset
  • Ability to translate strategy into prioritized actions.
  • Experience in collaboration with senior executives
  • Drive to create business impact
  • Experience with management consulting is a plus
  • Program management experience is a plus
PERKS AT WORK
  • A workplace run on trust, empowerment and feedback; positive, inspiring working atmosphere
  • Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, great IT equipment, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings
  • Mentoring and personal development opportunities and an international team of experts
  • Relocation assistance for internationals, PME family service and parent & child rooms

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.
ABOUT ZALANDO
Zalando is Europe's leading online platform for fashion, connecting customers, brands and partners across 17 markets. We drive digital solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 34 million active customers through diverse skill-sets, interests and languages our teams choose to use.

Please note that all applications must be completed using the online form - we do not accept applications via email.

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