PVH Wholesale Operations Administrator (Tommy Hilfiger and Calvin Klein)

Recruiter
PVH
Location
London, United Kingdom
Posted
06 Oct 2021
Closes
10 Nov 2021
Ref
R26384
Function
Customer Service
Level
Manager
Hours
Full Time
About PVH

With a history going back over 130 years, PVH has excelled at growing brands and businesses with rich American heritages, becoming one of the largest global apparel companies. We have over 30,000 associates operating in over 40 countries with over $8 billion in revenues.

Founded in 1968 and acquired by PVH Corp. in 2003, Calvin Klein is a global lifestyle brand that exemplifies bold, progressive ideals and a seductive, and often minimal, aesthetic. We seek to thrill and inspire our audience while using provocative imagery and striking designs to ignite the senses. We strive to make a positive impact on the world. We inspire passion in our people. We embody authenticity and embrace individuality.

Tommy Hilfiger is one of the world's leading designer lifestyle brands, internationally recognised for celebrating the essence of "classic American cool" style. Founded in 1985, Tommy Hilfiger was acquired by PVH Corp. in 2010. We engage consumers through 360° marketing campaigns, innovative events, exciting collaborations and brand partnerships, and work with some of the biggest names from the world of Fashion, Art, Music and Entertainment.

About THE ROLE

The wholesale operations team is ultimately responsible for delivering the highest level of service ensuring our customers receive their goods on time, every time and in the most efficient way. The team are essential to the PVH wholesale business, they are a central point for communication, managing and influencing a wide variety of stakeholders internally and externally in order to deliver operational excellence.

The team are an ambitious, motivated and focused group of people all working hard to achieve the department's vision, to be the best wholesale operations team in the industry. There is no better time to join them.

Reporting in to the Wholesale Senior Account Specialist the Administrator provides vital support to the team, inputting and checking the accuracy of customer purchase orders, booking deliveries and ensuring all labels are shipped to the warehouse in a timely manner.

Responsibilities include:
  • Check customers' purchase orders highlighting and documenting any discrepancies.
  • Add to SAP the PO number and in some cases the customer's material numbers.
  • Compile and file all the signed orders at the end of the selling season.
  • Run the Ztrack (shipping) report on a daily basis and identify any customers that require a booking or a packing list to be emailed to the transport company.
  • Support the customer service team with booking forms, ASNs, MDAs whenever necessary.
  • Print debit notes and support the team on investigating them when required.
  • Run the pack and hold report for the customer service team on a daily basis.
  • Ensure that the filing system is organised and up to date, making it easily accessible for reference by other departments at PVH.
  • Compile style information for mail order companies on a seasonal basis as well as EAN reports for all the customers that require it.

About YOU
  • Previous experience working within fashion, wholesale or retail in a similar role /with e-commerce accounts preferable.
  • You'll have experience of manual and computerised filing systems
  • You'll have a proactive and solutions oriented mindset
  • You'll have strong project and time management skills with excellent attention to detail
  • You'll have excellent interpersonal skills, communicating with impact across all levels.
  • You'll have strong stakeholder management skills and the ability to build relationships with ease.
  • You will work well with change, being able to quickly adapt and work with pace

About WHAT WE OFFER

At PVH, we understand that the success of our organisation is directly related to our hardworking and dedicated associates who contribute their time and talents to help make our Company the success it is. That is why we are committed to providing a competitive and comprehensive benefits program that offers the protection, peace of mind and flexibility designed to support our associates - both at home and at work.

Benefits include:
  • Up to 65% off CK and TH Retail Purchases
  • 25 days holiday (plus bank holidays)
  • Competitive pension plan
  • Life insurance cover
  • Corporate discount on Dental Insurance
  • Health cash plan
  • Competitive bonus scheme
  • Flexi hours

At PVH, we understand that the success of our organisation is directly related to our hardworking and dedicated associates who contribute their time and talents to help make our Company the success it is. That is why we are committed to providing a competitive and comprehensive benefits program that offers the protection, peace of mind and flexibility designed to support our associates - both at home and at work.

PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity, and take pride in working with top talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation.