Sample Assistant

JOB SUMMARY

The Circulation Sample Assistant is responsible for overseeing the movement of current seasonal samples. This will be accomplished by partnering closely with various internal departments to ensure samples are appropriately tagged and tracked while utilizing our internal database to ensure accuracy and efficiency. Teams this position will work with include but are not limited to: Public Relations, Wholesale, Marketing, Merchandising, Design, E-Commerce, Creative, Visual and Legal.

JOB DESCRIPTION

Sample Tracking and Organization

• Ensure all samples entering and exiting the Post-Market Closet are tagged, checked into their appropriate Tory Track location and accompanied by accurate tracking information.
• Maintain the organization of all samples, making sure they are sensibly grouped, accessible to users and current.
• With inputs from Merchandising, identify and move cancelled and incorrect samples out of circulation in a timely manner.
• Support closet users in returning and checking out samples as needed. Retag and check in samples if returned without tags.
• Communicate constantly with the receiving sample team to achieve a complete transition of samples at the close of market.
• Assist the Showroom Associate in checking samples into the showroom before market and returning them to the closet once needs are met.
• Work closely with the archive team to ensure archive samples are passed off properly and kept separate from additional samples at the close of the season.
• Oversee the seasonal sample switch, in which past seasons are transferred to the archive and/or prepared for sample sale and preparing the new season for circulation.
• Assist Sample Associate in the receiving and tracking of runway and special collections as needed.

System Maintenance and Functioning

• Send twice-weekly e-mail communications to users holding outstanding samples. Maintain a channel of communication to update information (borrowing reason, return date, etc.) as needed.
• Compile end-of-season report documenting sample shrink.
• Liaise with third-party Tory Track developer, IT and Production to troubleshoot any system errors. Communicate these changes to necessary teams.

Training

• Continuously update the Sample Operations Manual to include procedures, policies and initiatives as they pertain to circulation.
• Lead new user training on internal database and sample operations procedures as it pertains to sample circulation. This includes new employees, seasonal interns, and international offices.
• Champion correct sample usage and system knowledge.

Required Skills

• College degree or equivalent
• Excellent communication skills
• Ability to build and maintain relationships with cross functional teams
• Strong organizational skills
• Keen sense of urgency
• Ability to recognize areas of process opportunity
• Proficiency in Microsoft Office and general computer applications

Equal Employment Opportunity Statement

Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.

Disability Accommodation

Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact talent@toryburch.com .