Director - Field Recruitment, NA Stores

Tory Burch
New York, New York, United States
06 Oct 2021
31 Jan 2022
Human Resources


- Lead field recruitment for North America full-price and outlet stores
- Manage consistent recruiting process that meets high volume recruiting goalsefficiently (flexing up and down)
- Source, identify, interview, slate, and administer hiring process for:
  • All GM roles in existing stores
  • Select AGM roles and below where there is critical need
  • Regional Directors, District Managers, District Visual Managers, and General Managers openings
  • Other: Pop-up stores

- Proactively network and pipeline talent for future openings (planning and unplanned)

- Refine and shepherd the candidate experience and recruiting process:interviewing,finalizing compensation package, hiring and turn down, capturing of feedback; ensure all candidates
receive a consistently outstanding candidate experience regardless of whether we hire them
- Annually implement, communicate and maintain any changes to the following processes:
  • Offer letter and new hire paperwork
  • Workday and Social Media usage, access and maintenance
  • Reference check

- Review open position dashboard regularly with Field and Talent Leadership; identifythemes, present near term strategies. Report out quarterly and annually on longer term goals.
- Metrics and Results:
  • Deliver a 45 day average (or better) time to fill target
  • Deliver a target of hiring new store manager 6 -8 weeks out from open date
  • Achieve or beat: cost to fill budget, relocation budget, and a travel budget

- Develop recruitment capability in field management team; recruitment toolkit anddevelopmental training including interviewing skills, networking/sourcing and prospecting skills
- Participate in annual succession planning and talent pipelining summit; contributingfeedback as appropriate
- Represent the Tory Burch culture and brand in all interactions; presenting Tory asthe brand and company of choice

Previous Experience will include:

  • Minimum of 7 - 10 years field recruitment experience; retail stores - preferably fashion retail required; network required
  • Knowledge and practical application of foundational Talent systems/process
  • Skill for identifying top talent; several years successfully interviewing, hiring and retaining talent
  • Demonstrated ability to track and deliver strong YOY metric results, including time to fill and internal promotion rate
  • Experience working in a consultative environment; able to effectively influence and advise without ownership
  • Socially adept, with a broad network and strong PR/selling skills
  • Visible and ever-present passion for the product, the brand, retail and the stores
  • Strong analytical skills, detail oriented
  • Sense of urgency and ability to follow through to closure is critical
  • Builder and planner, rolls-up-sleeves
  • Self-directed, self-motivated and self-aware
  • Not ego-less, but not ego-driven; possesses a point of view and confidence based on experience
  • Strong PC skills: Word, Excel, Powerpoint; SAP/Workday a plus!
  • Warmth, sense of humor, empathy and natural optimism/can-do demeanor required...

Equal Employment Opportunity Statement

Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.

Disability Accommodation

Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact .

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