Partner Consultant DACH (m/w/d) - Connected Retail

Recruiter
Zalando
Location
Berlin
Posted
07 Oct 2021
Closes
15 Nov 2021
Ref
2383530
Level
Manager
As a Partner Consultant - DACH (m/w/d), you will be the primary point of contact and helping hand for numerous and diverse brands and retailers in the Connected Retail portfolio, enabling their businesses in an increasingly omni-channel environment. You will act as a trusted advisor to help them solve their biggest commercial and strategic challenges and develop key strategies to successfully grow their businesses.

Within your team, you will contribute to the positive development of KPIs across commercial outcomes, partner satisfaction and customer satisfaction for a portion of the Connected Retail business.

In addition, you will identify areas for improvement and will engage in cross-functional projects with internal and external stakeholders to improve processes and outcomes.
WHERE YOUR EXPERTISE IS NEEDED
  • Create and maintain strong bonds between Zalando Connected Retail and our partners, understanding their business objectives and providing them with tailored solutions and advice on how our platform can solve their commercial and strategic challenges.
  • Develop applicable strategies with every client in order to correctly implement and further develop our Connected Retail solutions.
  • Work collaboratively with multiple internal or external stakeholders to create new supporting mechanisms for our brand and retailer partners; highlight functionalities, understand the product and key features and cross-sell partners to drive improved engagement with the entire Zalando platform.
  • Ensure that solutions you develop are executed properly and according to partner expectations by taking ownership for relevant end-to-end workflows, involving other internal teams proactively, and overseeing successful outcomes.
WHAT WE ARE LOOKING FOR
  • You have a minimum of 5 years of commercially relevant experience, ideally within a platform / B2B setting
  • Strategic, entrepreneurial and a consultative approach to solving problems; able to implement creative solutions, analyze and question old processes and create new (and improved) ones.
  • Excellent communication in English and German (other languages are a plus); exceptional negotiation skills, an interest in technology and passion for building relationships.
  • Analytical and data-driven, with the ability to generate insights from multiple sources of both qualitative and quantitative data.
PERKS AT WORK
  • Culture of trust, empowerment and constructive feedback, open source commitment, meetups, game nights, 70+ internal technical and fun guilds, knowledge sharing through tech talks, internal tech academy and blogs, product demos, parties & events
  • Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, great IT equipment, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings
  • Extensive onboarding, mentoring and personal development opportunities and an international team of experts
  • Relocation assistance for internationals, PME family service and parent & child rooms* (*available only in select locations)

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.
ABOUT ZALANDO CONNECTED RETAIL
As part of the Zalando universe, Connected Retail is enabling brick-and-mortar stores to sell directly to millions of online consumers on the Zalando platform. Together with our partners and state -of- the- art technologies we are building a seamless experience for our 42 million active customers to shop from local stores. This results in greater shopping experience, product selection and availability in products, faster delivery times and more sustainable shipping.

THE FUTURE OF RETAIL IS CONNECTED

Please note that all applications must be completed using the online form - we do not accept applications via email.

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