Price optimization Support Coordinator

Recruiter
Calvin Klein
Location
Amsterdam, Netherlands
Posted
10 Oct 2021
Closes
02 Nov 2021
Ref
R24694
Hours
Full Time
About PVH Corp.

PVH is one of the most admired fashion and lifestyle companies in the world. We power brands that drive fashion forward - for good. Our brand portfolio includes the iconicCALVIN KLEIN,TOMMY HILFIGER,Van Heusen,IZOD, ARROW,Warner's,OlgaandGeoffrey Beenebrands, as well as the digital-centricTrue&Co.intimates brand. We market a variety of goods under these and other nationally and internationally known owned and licensed brands. PVH has over 40,000 associates operating in over 40 countries and $9.9 billion in annual revenues. That's the Power of Us. That's the Power of PVH.

The Position
The portfolio of pricing products within PVH D2C is expanding from ecom into retail countries. The Support Specialist takes care of the smooth running of the operations around pricing products, troubleshooting and working as a liaison between technology teams and users, primarily planners and retail merchandisers.
The role also supports the Sr. Product Owner with project management, backlog maintenance and gathering release specifications.

Key Responsibilities:
  • Maintain effective communication between ecom, country users and data science, technology teams;
  • Identify technical and process issues and raise awareness based on business values to optimize product experience;
  • Ability to manage bugs and resolutions within defined SLA's, follow up with the product teams and stakeholders;
  • Collect feedback from users to create awareness of product features and improvements with the product teams
  • Create and maintain a release calendar covering data science and user interface tickets to help the Sr. PO create transparency within the organization

The Ideal Candidate:
  • A team player who enjoys networking and helping others to solve problems and improve processes, tools
  • Analytical and organized mindset who finds joy in solving puzzles
  • General knowledge of troubleshooting process, bug documentation;
  • Ability to determine the business impact of issues for the business and for connected teams;
  • Experience with Ecommerce support roles or retail operations
  • General knowledge of agile development process
  • Experience with Jira, Asana, Confluence and a plus
  • Great communication in English
  • Interest in new technologies and adopting new technology

What You Can Expect from Us:
  • Acompanyculturethat fostersdevelopment, offering trainingand learning opportunities through our very own PVH University
  • An international environment which respects diversity, equality,and individuality
  • Amonthly Covid home- office budget
  • Asmart work programthatempowers ourassociates to workfrom home in the Netherlands, withina flexible schedule
  • Abeautifulstate-of-the-artCampus awaiting you upon our return to the office

PVH Europe and ourbrands,TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity, and take pride in working with top talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation.

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