Manager, Digital Selling

Long Island City, New York
11 Oct 2021
12 Nov 2021
Full Time

Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Across all brand touchpoints-from to our newest small store concept, Bloomie's-everyone plays a critical role bringing our mission to life. Our inclusive culture promotes diversity of background, thought and opinion. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative, while having a lot of fun along the way.

Job Overview:

The Manager of Digital Selling is responsible for supporting the company's digital selling objectives. The role focuses on providing the necessary strategy, tactics, education and communication to maximize service and selling through digital selling technology. The Manager of Digital Selling will also lead dedicated digital sales associates working remotely and brand digital selling specialists who hub in the central office.

Essential Functions:

Central Strategy & Execution:
  • Participates in the preparation and execution of digital selling initiatives.
  • Collaborates with Education department and other central areas to ensure that training and communication materials across pyramids deliver a consistent digital selling message. Decides how to evolve materials to deliver a cohesive expectation.
  • Collaborates with central partners to provide product education for in-store colleagues to sell more effectively in the digital space
  • Is the point person for stores, central and MCCS for questions, direction and education material about digital selling
  • Maintains the SharePoint pages to ensure it is a consistently reliable and creditable resource.

People Leader Responsibility:
  • Observe, coach and role model customer-centric selling behaviors
  • Require and champion use of selling technology to support a seamless customer experience
  • Lead and educate relationship selling, building a client book and driving outreach to maximize business
  • Actively support total company priorities and establish self as an available and engaged leader

Qualifications and Competencies:
  • Bachelor's Degree from a 4-year college or university
  • 3-5 years related experience
  • Practices open and continuous communication, values keeping others informed, effectively presenting information in a clear, concise manner
  • Excellent leadership, facilitation, and interpersonal skills, with the ability to work across functional lines and at many levels
  • Ability to think creatively, strategically and technically
  • Ability to effectively plan and execute strategies
  • Ability to monitor and maneuver workflow to achieve priorities
  • Ability to work a flexible schedule based on department and Company needs

Physical Requirements:
  • Requires periods of walking, standing, communicating, reaching, crouching and climbing ladders
  • Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
  • Frequently lift/move up to 25lbs

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