IT Senior Business Analyst (FTC)

London, United Kingdom
14 Oct 2021
02 Feb 2022

Founded in 1856 by Thomas Burberry, Burberry is a global luxury brand with a distinctly British attitude. We are a global business with an extensive network of both owned and franchised stores across EMEIA, Asia Pacific and Americas. We are digital pioneers, and innovative technology underpins every aspect of our business, from product design to distribution and marketing. We believe that modern luxury means being socially and environmentally responsible; this mindset is core to our business and key to our long-term success.


We are looking for a Senior Business Analyst to work on projects related to merchandising and planning reporting and tools, bridging the gap between business needs and technical requirements on technology and reporting projects in the portfolio. You will work in partnership with business experts and technology teams to identify and implement solutions to meet the needs of evolving business models. This role is reporting to the Product Owner, Merchandising, Allocation, and Planning solutions role.


  • Partner with merchandising and planning teams to translate preliminary business needs into benefits, project scope and objectives, in order to meet strategic organisational goals.
  • Support and participate in vendor selection activity by collating the high-level requirements, and scoring criteria and aligning this with business benefit.
  • Prepare and facilitate workshops by assimilating existing process content, identifying knowledge gaps, setting up the workshop agendas, identifying participants & creating workshop materials.
  • Work at varying levels of detail, ranging from high level discussion at the start of the project, to capturing detailed requirements and working with the testing teams to scope and document test scripts.
  • Communicate requirements to enterprise data and information leads, solution leads and development teams working collaboratively to develop solutions.
  • Understand and uphold enterprise data and information principles in the development of both system and reporting solutions.
  • Understand and visualise process changes and change impacts in collaboration with business stakeholders and Product Owner, and Business Relationship Director to establish mutual understanding and accountability.
  • Liaise closely with Product Owner, Project/Programme managers and Solution Architects to govern scope, manage change requests, and manage project risks.
  • Have a view of all projects within the Product and Supply IT Tower and in some cases the wider IT portfolio, to identify synergies and dependencies between projects and/or requirements.
  • Maintain and help to govern consistent Business Analysis methodology (as applied to both Agile and Waterfall delivery models) and ways of working across your stream and the wider domain.
  • Lead team of Business Analysts (if required).
    • Your responsibilities include managing the outputs, ways of working, development and progression of the team.
    • You may also be involved in the sourcing and management of interim contract resource.


  • Delivery of at least 3 full project lifecycles in a Business Analyst role.
  • Delivery of both Waterfall and Agile projects.
  • Practical application of Design Thinking/User Centred Design methodologies.
  • Knowledge of Retail Fashion Sector.
  • Knowledge of specific relevant business processes, including trade reporting, assortment planning, allocation and replenisment, merchandise financial planning.
  • Knowledge of specific relevant solutions (eg Tableau, Board, JDA, Aptos).
  • Proven ability to build relationships and partner with management stakeholders within the business and IT.
  • Can clearly demonstrate delivering artifacts for each project phase, and link the business value created with the process and system improvement (preferably supported by industry certification).
  • Effective use of business modelling techniques: Process and workflow modelling (BPMN experience, preferred).
  • Experience in eliciting and documenting requirements resulting in quality deliverables, with limited direction.
  • Basic understanding of data and information architecture principles.
  • Basic understanding of user experience design principles.
  • Ability to communicate effectively in both technical and business settings. 
  • Self-motivated, creative, passionate.
  • Ability to acclimate into a fast-paced, dynamic environment. 
  • Self-directed and independent worker who can also lead through cross-functional and cross-organisational projects. 


Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.


Posting Notes: United Kingdom || Not Applicable || London || IT || PRODUCT & SUPPLY CHAIN || n/a ||

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