CRM Manager / Candidate Relationship Manager

Recruiter
Zalando
Location
Berlin
Posted
16 Oct 2021
Closes
28 Oct 2021
Ref
3573035
Function
Marketing
Level
Manager
As the CRM Manager you are the Guardian, equally, of the tool Beamery and our Database/ Talents. You are in charge of all topics around, Data Integrity, GDPR, automated Processes, Reporting. You find ways to further improve on how to effectively nourish the relationship with our Community talents (Campaigns, Events) but also on how to uplift the conversion of talents into hires.

As a key user you will be responsible for all Tech and features questions incl. the integration and coordination with the Tech team, onboarding and training new users. You are ready to step up and develop and lead the team to success.
WHERE YOUR EXPERTISE IS NEEDED
  • Set strategies for building pools as per needs of Business priorities, working closely with Recruiting Leads and the Business Stakeholders
  • Analytics & Reporting, regular checks of KPIs, Campaign and initiatives performance and work on solutions to improve where necessary, undertake regular Data quality checks
  • Engage and convert candidates through Campaigns and Events, that you create and/ or project manage, collaborating with EB
  • Ensuring great user and product adoption, onboarding new license holders, plan refresher and other trainings, roll out of new features
  • Functionally leading 2 Juniors and 1 Working Student
WHAT WE’RE LOOKING FOR
  • Great understanding of all Talent Acquisition Job Families and topics
  • Knowledge and/or Motivation in handling large database and it’s segmentation as well identifying process automation opportunities
  • Team player, reliable working style with very high attention to details, perseverance and persistence, first leadership experience
  • Very strong communication, training and project management skills
  • Well-versed with GSuite programs, great technical understanding and/ or passion
PERKS AT WORK
  • A workplace run on trust, empowerment and feedback; positive, inspiring working atmosphere
  • Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, great IT equipment, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings
  • Mentoring and personal development opportunities and an international team of experts
  • Relocation assistance for internationals, PME family service and parent & child rooms

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.
ABOUT ZALANDO
Zalando is Europe’s leading online platform for fashion, connecting customers, brands and partners across 23 markets. We drive digital solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 45 million active customers through diverse skill-sets, interests and languages our teams choose to use.

Please note that all applications must be completed using the online form - we do not accept applications via email.

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