Engineering Program Manager, Programs and Operations, (Remote, Americas)

19 Oct 2021
25 Oct 2021
As an Engineering Program Manager, you'll be a part of a new and highly adaptable team embedded in the Office of the CTO that has the autonomy to solve a broad variety of engineering problems at Shopify using innovative approaches. Resourcefulness is key - you'll need to quickly gather context on our infrastructure, systems, software and safeguards to be able to have an impact and help us scale while staying reliable and available.

If you want to take the lead on work that impacts thousands of developers and millions of customers, and you genuinely enjoy tackling problems of complex systems, then this job is for you.

Projects you could work on:
  • Address the technology and organizational needs to keep improving Shopify's development team's productivity and happiness
  • Help create and enforce processes for taking a service to production, without it ever turning into bureaucracy
  • Connect the dots between projects, programs and people at Shopify - making sure best practices are being integrated in our engineering work and every team member is empowered to achieve their best work
  • Help us build our engineering roadmaps, and help our development teams make better decisions
  • Identify opportunities to better serve our merchants through our development team, build and present cases to address them, and drive them to successful completion


Required experience for the role:
  • Software development experience, Computer Science/Software Engineering education, or experience working with developers
  • Proven ability to deal with complex problems, treat large amounts of information, and easily build and maintain a solid network within organizations
  • Great communication skills, with experience communicating to large technical teams
  • Proven track record delivering cross-team and cross-organization initiatives through project management and process design
  • Familiarity working with senior stakeholders (Director level and up) across the organization, both technical and non technical, to develop roadmaps, integrate with larger company initiatives and deliver business value
  • Experience with change management at scale
  • A commitment and drive for quality, and the ability to view challenges with a holistic perspective and encourage cross-team collaboration
  • Growth mindset with a healthy dose of humility. You lead by example by being willing to roll up your sleeves and contribute tactically if that's what is needed

Relevant experience for the role:
  • Experience working with remote teams
  • Capable of translating technical jargon and complicated concepts into something totally simple and easily understood

Bonus experience:
  • Familiarity with G Suite and possibly Apps Script
  • Experience with Ruby on Rails and SQL
  • Working knowledge of Git and Github

We know that applying to a new role takes a lot of work and we truly value your time. We are looking forward to reading your application!

At Shopify, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly make commerce better for everyone. We strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities.

How we hire

At Shopify, we put a lot of care and time into who we hire. We believe that in order to build the best products, we need to build high impact teams. Our recruitment process centres around what we call the Life Story interview, a conversational-style interview where we get to learn more about you.
Learn more about our hiring process

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