SOFTWARE SYSTEMS MANAGER (LA OR NY)

Recruiter
Dôen
Location
Los Angeles, California
Salary
$120,000/Annually
Posted
20 Oct 2021
Closes
20 Nov 2021
Function
Technology
Level
Manager

DÔEN IS A LOS ANGELES-BASED LINE INSPIRED BY NOSTALGIA FOR THE CALIFORNIA OF DECADES PAST. OUR MISSION IS TO CREATE LASTING, BEAUTIFUL COLLECTIONS WHILE SUPPORTING WOMEN-IDENTIFYING INDIVIDUALS IN ALL ASPECTS OF OUR ORGANIZATION, SUPPLY CHAIN, AND COMMUNITY. WE STRIVE TO CONNECT WITH OUR CUSTOMERS, BUILD AN OPEN COMMUNITY, AND FOSTER RELATIONSHIPS WITH THE INSPIRING INDIVIDUALS WHO WEAR OUR CLOTHES THROUGHOUT THEIR LIVES. WE WORK WITH DOMESTIC AND OVERSEAS MANUFACTURERS WHO SHARE OUR VALUES AND COMMITMENT OF GENDER AND SOCIAL EQUALITY AS WELL AS GIVING BACK BY PARTNERING WITH FOUNDATIONS THAT DIRECTLY BENEFIT THEIR EMPLOYEES AND SURROUNDING COMMUNITY. DÔEN IS AN EQUAL OPPORTUNITY EMPLOYER, AND WE CELEBRATE INCLUSIVITY, EQUITY, REPRESENTATION, AND BELONGING IN THE WORKPLACE. WE STRONGLY ENCOURAGE CANDIDATES WHO IDENTIFY AS PEOPLE OF COLOR, PEOPLE WITH DISABILITIES, LGBTQ+, AND/OR GENDER NON-CONFORMING TO APPLY.

 

SOFTWARE SYSTEMS MANAGER (LA OR NY)

 

WE ARE SEEKING AN EXCEPTIONAL SOFTWARE SYSTEMS MANAGER TO JOIN OUR TEAM.  THIS POSITION REPORTS TO THE VICE PRESIDENT OF OPERATIONS AND SERVES A CRITICAL ROLE IN HELPING SUPPORT OUR CORE ERP SYSTEM, AS WELL AS PERIPHERAL SYSTEMS. OUR IDEAL CANDIDATE SHOULD HAVE A SOLID ANALYTICAL MINDSET, EXCELLENT INTERPERSONAL COMMUNICATIONS, DILIGENT TIME MANAGEMENT SKILLS, BE TEAM-ORIENTED, AND HAVE A STRONG WORK ETHIC. THIS ROLE WILL ASSIST ACROSS DEPARTMENTS.

 

RESPONSIBILITIES:

 

  • COLLABORATE WITH KEY INDIVIDUAL CONTRIBUTORS WITHIN OPERATIONS, FINANCE, CUSTOMER CARE, MERCHANDISING AND E-COMMERCE TEAMS TO SOLVE KEY BUSINESS PROBLEMS BY MAKING SYSTEMATIC RECOMMENDATIONS FOR DELIVERY.
  • PREPARE AND REVIEW DOCUMENTATION FOR CURRENT PROCESSES, PAIN POINTS, AND ASSUMPTIONS FOR ALL SYSTEMS AND CONTINUOUSLY IDENTIFY GAPS AND OPPORTUNITIES FOR AUTOMATION PROJECTS THAT WILL STREAMLINE WORKFLOWS AND PROCESSES.
  • ASSIST IN DESIGN AND SYSTEM CONFIGURATION WITHIN NETSUITE, AND OTHER KEY SYSTEMS.
  • ASSIST IN THE ONGOING ADMINISTRATION OF NETSUITE AND CELIGO (PREFERRED) INCLUDING ITEM CONFIGURATION AND REPORTING CHANGES.
  • PERFORM COMPLEX BUSINESS AND SYSTEMS ANALYSIS WORK, ROOT CAUSE ANALYSIS AND PROVIDE FORWARD THINKING, LONG TERM TECHNICAL SOLUTIONS; CONDUCT REQUIREMENTS GATHERING AND ANALYSIS.
  • ASSIST IN CROSS-FUNCTIONAL REQUIREMENT SESSIONS TO ELICIT, DOCUMENT AND ANALYZE BUSINESS REQUIREMENTS AND FUNCTIONAL SPECIFICATIONS.
  • MAINTAIN OUR CRITICAL BUSINESS SYSTEMS: COORDINATE SYSTEM UPGRADE ACTIVITY, RESPOND TO ISSUES AND INCIDENTS AND PROVIDE DAY-TO-DAY ADMINISTRATION OF THE KEY BUSINESS SYSTEMS THAT DRIVE OUR OPERATIONS.
  • DRAW FROM YOUR EXPERIENCE TO RECOMMEND CHANGES IN DEVELOPMENT, MAINTENANCE AND SYSTEM STANDARDS

 

QUALIFICATIONS:

 

  • BACHELOR'S DEGREE
  • MINIMUM 5 YEARS OF RELEVANT EXPERIENCE
  • MINIMUM 3-5 YEARS OF ADMINISTRATION EXPERIENCE IN NETSUITE
  • EXPERIENCE WITH DESIGNING AND SUPPORTING NETSUITE INTEGRATION WITH OTHER BUSINESS SYSTEMS LIKE CELIGO, NOVA MODULE, RETURNLY, SHIPSTATION, SHOPIFY SYSTEMS ETC.
  • A GOOD UNDERSTANDING OF KEY FINANCIAL BUSINESS PROCESSES (BILLING, COLLECTIONS, SALES COMPENSATION, REVENUE MANAGEMENT, PROCURE-TO-PAY, QUOTE-TO-CASH)
  • EXCEPTIONAL COMMUNICATION SKILLS, AND ABILITY TO CONVEY COMPLEX IDEAS IN A CLEAR, CONCISE FASHION TO BOTH TECHNICAL AND NON-TECHNICAL AUDIENCES
  • STRONG PROBLEM SOLVING AND ANALYTICAL/CRITICAL THINKING SKILLS NEEDED
  • WORK ETHIC: YOU DO WHAT IT TAKES TO MAKE A PROJECT GO WELL
  • MUST HAVE LEGAL RIGHT TO WORK IN THE U.S. 

PREFERRED:

  • CERTIFIED NETSUITE PROFESSIONAL
  • FULL LIFE CYCLE NETSUITE IMPLEMENTATIONS

 

IN OUR HIRING, WE ARE ACTIVELY SEEKING CANDIDATES WITH A COMMITMENT TO ANTI-RACISM, AND WITH SKILLS TO ADVANCE EQUITY, INCLUSION, AND RACIAL JUSTICE IN THEIR WORK. YOU’LL BE JOINING A COMPANY THAT IS INCLUSIVE AND CELEBRATES MULTIPLE APPROACHES AND VIEWS AS WE BELIEVE DIVERSITY DRIVES CREATIVITY AND GROWTH. WE WORK HARD TO FOSTER A CULTURE OF HONESTY, INTEGRITY AND COLLABORATION WHERE GROWTH IS NOT ONLY ENCOURAGED BUT EXPECTED.

 

 

WE ARE AN EQUAL OPPORTUNITY EMPLOYER

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