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Principal Product Manager- Payments

Employer
Zalando
Location
Berlin
Closing date
15 Dec 2021

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Job Details

Principal Product Manager - Payment Methods
The Payment Methods team is responsible for the payment gateway architecture, payment methods; to be integrated and maintained, and the payment checkout.

Zalando Payments is operating under an e-money licence and is fully PCI DSS compliant. Offering card payments; following PSD2 and PCI compliance, evaluating and working with different acquirers and 3DS providers are part of your daily work, as is identifying the right payment methods for the customers in the countries Zalando operates in.

As our Product Manager, you are responsible for the product vision, strategy, and execution of the payment methods offering at Zalando. You are aware of the regulatory environment and the challenges, but also the opportunities that come with it. Being able to actively address the challenges rather than reacting, is a key element to this position. Part of your ownership will be the payment checkout, offering customers the right payment methods, where optimisation and experimentation are part of the team's DNA.

You will have full ownership of the problem space and solutions based on deep customer knowledge, data usage (of our products, industry, competitive landscape), and business strategy. This role requires the leadership of multidisciplinary product teams, the ability to discover deep customer needs, and to combine them with strong business acumen.
WHERE YOUR EXPERTISE IS NEEDED
  • Discover and validate customer problems and commercial opportunities based on rigorous product management frameworks and techniques.
  • Define and drive the long-term vision and product strategy of our payment method product portfolio, aligning with stakeholders and transferring it into actionable roadmaps based on business cases, customer preferences, and scalability.
  • Create a framework for constant experimentation and data-driven decisions.
  • Reinforce a dedicated focus on our customers and how to solve the right problems, introducing and maintaining frameworks to help the team put the customer first.
  • Lead and mentor the product management team, putting collaboration at the core of how your teams work, thus, enabling and empowering them.
WHAT WE'RE LOOKING FOR
  • An experienced, data-driven, collaborative, and passionate Product Management leader who has consistently proven the ability to define an inspiring product vision and strategy based on the right data.
  • Has a proven track record on product launches, from problem definition, over solution design to launch; with clear KPIs, product roadmaps to Go-to-market strategies in multiple geographies.
  • Excellent communication skills, with the ability to link problems to business strategies. Also being able to transfer those to priorities and clearly communicate to product development teams, core business, and product stakeholders.
  • Able to demonstrate the ability to work and to execute in a regulated environment whilst delivering constant customer value, addressing challenges, problems, and managing risk at the same time.
  • The ability to mentor and guide the team in product discovery, research, storytelling, and delivery. You will always have a focus on empowering and enabling your team.
PERKS AT WORK
  • A workplace run on trust, empowerment and feedback; positive, inspiring working atmosphere
  • Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, great IT equipment, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings
  • Mentoring and personal development opportunities and an international team of experts
  • Relocation assistance for internationals, PME family service and parent & child rooms

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.

Zalando Payments

Zalando Payments builds the technologies for all financial transactions in the Zalando fashion store and our other consumer-facing apps. We work to deliver a flawless user experience in the checkout, as well as the processing of payments and reconciliation in the back-end. Through smart risk steering, we boost conversion and deliver a competitive advantage to our customers, taking in the entire financial process.

Company

Zalando is Europe’s leading online platform for fashion and lifestyle. Founded in Berlin in 2008, we bring head-to-toe fashion to 35 million active customers in 17 markets, offering clothing, footwear, accessories and beauty from over 3,000 international brands.

Our platform is a one-stop fashion destination for inspiration, innovation and interaction. As Europe’s most fashionable tech company, we work hard to find digital solutions for every aspect of the fashion journey: for our customers, partners and every valuable player in the Zalando story.

Our goal is to become the starting point for fashion. We focus on the fashion industry and therefore operate in a variety of business areas.

  • Fashion Store
    Zalando online shops are tailored to local customers’ needs in 17 different European markets. The range extends from renowned global brands and fast fashion to local brands and is supplemented by our private labels.
     
  • Offprice
    The Offprice business of Zalando serves the sale of previous season’s assortments. As part of a shopping club, the Zalando Lounge offers registered members exclusive sales campaigns at discounted prices.
     
  • Zalando's Private Labels
    Zalando’s private label assortment includes shoes, clothing and accessories for women, men and children. With a total of six private labels, Zalando creates its own products, covering the entire value chain from design to sales.
     
  • Zalon
    Zalon is our style advice service, via which customers can consult and get inspiration from selected stylists regarding individualized purchases.
     
  • Zalando Marketing Services
    The entirety of Zalando’s expertise and scope is bundled in Zalando Marketing Services, which now offers personalized marketing solutions for our brand partners.
     
  • Zalando Fulfilment Solutions
    Zalando makes its own logistics capabilities available to external partners, so they do not have to be concerned with infrastructure issues but can concentrate fully on their core competence in the fashion business.
     
  • Zalando Partner Services
    Zalando helps other players in the industry to be successful in the digital world. For example, by connecting warehouse stocks with multiple retailers, by digitizing processes involved in fashion wholesale and by integrating offline businesses into our Zalando platform.


With a strong workforce of around 14,000 employees of over 130 different nationalities, Zalando unites diverse people, capabilities and concepts. Consolidating our effort and ideas scales our impact as an innovator in Fashion, Technology, Digital Marketing and Logistics Operations.

Company info
Website
Telephone
+49 (0)30 2759 4693
Location
Zalando SE
Valeska-Gert-Straße 5
Berlin
Germany
10243
Germany

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