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Senior Business Analyst (m/w/d)

Employer
Zalando
Location
Berlin
Closing date
1 Dec 2021

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Function
Operations
Level
Senior Manager

Job Details

Data is a critical part of our product development process and Senior Business Analysts (f/m/d) are the chief advocates. We are looking for a Product Analyst to join our Assortment Planning team and help shape the vision of making Zalando the Starting Point of Fashion!

You will work closely with teams of Software Engineers and Product Managers and will be responsible for exploratory data analysis, A/B testing and other statistical approaches for assessing the impact of product decisions, as well as the continuous reporting and monitoring of critical business KPIs. Your analytical understanding helps you to see clearly how our products grow and related KPIs can be improved.
WHERE YOUR EXPERTISE IS NEEDED
  • Providing clarity to key stakeholders on strategic topics by translating them into research questions, defining research plans that leveraging the causal inference toolkit
  • Supporting our team with analysis and insights in daily work and participate in all phases of the 4D product development cycle we use at Zalando.
  • Performing set-up and analysis of A/B tests for new features and business opportunities, analyzing and deep-diving into the results to give recommendations. Following the scientific research process to provide well documented and reproducible results
  • Enabling Product Managers to formulate testable hypotheses and coaching them to grow their analytical capabilities. Managing stakeholder interests and collaborating with other analytical teams across Zalando, while staying focused on the ultimate research goal
  • Developing in-depth analytical user understanding, defining and monitoring key performance metrics, and helping the product team improve them
  • Impacting product decisions through presentation and data storytelling of data-based recommendations as well as sharing best practices with analytics and product teams and the larger community.
WHAT WE'RE LOOKING FOR
  • Proven track record of 3+ years as a web or product analyst, ideally in a fast-paced e-commerce environment with experience in A/B testing and quasi-experimental approaches for causal inference. You balance technical acumen with business understanding and excel in collaborating with commercial stakeholders to drive insightful, robust analyses.
  • Proficient in data querying and transformation (SQL/Bigquery), statistical computing (Python/Jupyter Notebooks or R/R Markdown), and Git. Data storytelling using Tableau is a plus.
  • Sound knowledge of e-commerce KPIs and how they can be defined and strong knowledge of A/B testing best practices and/or a solid grasp of quasi-experimental methodologies/Econometrics
  • Efficient project management skills and successfully balancing diverse stakeholder groups combined with excellent verbal and written communication skills with a detail-oriented and self-starter mindset. You value a diverse and fast-paced business environment and hence balance your passion for big data with pragmatism to drive actions and impact. Experience in Merchandise planning/assortment planning in retail industry would be a plus

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.
ABOUT ZALANDO
Zalando is Europe's leading online platform for fashion, connecting customers, brands and partners across 17 markets. We drive digital solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 34 million active customers through diverse skill-sets, interests and languages our teams choose to use.

Company

Zalando is Europe’s leading online platform for fashion and lifestyle. Founded in Berlin in 2008, we bring head-to-toe fashion to 35 million active customers in 17 markets, offering clothing, footwear, accessories and beauty from over 3,000 international brands.

Our platform is a one-stop fashion destination for inspiration, innovation and interaction. As Europe’s most fashionable tech company, we work hard to find digital solutions for every aspect of the fashion journey: for our customers, partners and every valuable player in the Zalando story.

Our goal is to become the starting point for fashion. We focus on the fashion industry and therefore operate in a variety of business areas.

  • Fashion Store
    Zalando online shops are tailored to local customers’ needs in 17 different European markets. The range extends from renowned global brands and fast fashion to local brands and is supplemented by our private labels.
     
  • Offprice
    The Offprice business of Zalando serves the sale of previous season’s assortments. As part of a shopping club, the Zalando Lounge offers registered members exclusive sales campaigns at discounted prices.
     
  • Zalando's Private Labels
    Zalando’s private label assortment includes shoes, clothing and accessories for women, men and children. With a total of six private labels, Zalando creates its own products, covering the entire value chain from design to sales.
     
  • Zalon
    Zalon is our style advice service, via which customers can consult and get inspiration from selected stylists regarding individualized purchases.
     
  • Zalando Marketing Services
    The entirety of Zalando’s expertise and scope is bundled in Zalando Marketing Services, which now offers personalized marketing solutions for our brand partners.
     
  • Zalando Fulfilment Solutions
    Zalando makes its own logistics capabilities available to external partners, so they do not have to be concerned with infrastructure issues but can concentrate fully on their core competence in the fashion business.
     
  • Zalando Partner Services
    Zalando helps other players in the industry to be successful in the digital world. For example, by connecting warehouse stocks with multiple retailers, by digitizing processes involved in fashion wholesale and by integrating offline businesses into our Zalando platform.


With a strong workforce of around 14,000 employees of over 130 different nationalities, Zalando unites diverse people, capabilities and concepts. Consolidating our effort and ideas scales our impact as an innovator in Fashion, Technology, Digital Marketing and Logistics Operations.

Company info
Website
Telephone
+49 (0)30 2759 4693
Location
Zalando SE
Valeska-Gert-Straße 5
Berlin
Germany
10243
Germany

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