Senior Product Manager - Payments

Berlin, Germany
21 Oct 2021
05 Jan 2022
Senior Product Manager - Payment Methods


The Payment Methods team is responsible for the payment gateway architecture, payment methods; to be integrated and maintained, and the payment checkout (Frontend and Backend).

Zalando Payments is operating under an e-money license and is fully PCI DSS compliant. Offering card payments; following PSD2 and PCI compliance, evaluating and working with different acquirers and 3DS providers are part of your daily work, as is identifying the right payment methods for the customers in the countries Zalando operates in.

As a (Senior) Product Manager you are responsible for one or more products within the Payment method domain and will drive the product vision, strategy, and execution of it/them. You are aware of the regulatory environment and the challenges, but also the opportunities that come with it, always driven by the customer. You will work with teams across the company to remove friction in the buying and payment process, making sure that customers are able to pay how they want to.

  • Discover and validate customer problems and commercial opportunities applying business savviness.
  • Define and drive the vision and product strategy of product(s), aligning with stakeholders and transferring it into actionable roadmaps and ambitious results.
  • You understand markets, competition and user needs in depth and are consistently driven by data to guide the strategy, roadmap and implementation.
  • The customer is in the middle of your thinking.
  • You have a mindset of experimentation.

  • Several years of hands-on software product management experience working with cross-functional teams of engineering, research, design, analytics and other partners.
  • Know how to approach a customer problem or opportunity and how to validate it and to navigate to solution design, delivering scalable solutions.
  • Ability to create a strong product vision and strategy and being able to transfer those to priorities and clearly communicate to product development teams, core business, and other product stakeholders.
  • Data drivenness, with the skills to evaluate data and derive insights to make informed product decisions that are again reflected in clear success criteria for your product(s).
  • Able to demonstrate the ability to work and to execute in a regulated environment whilst delivering constant customer value, addressing challenges, problems, and managing risk at the same time.

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.

Zalando Payments

Zalando Payments builds the technologies for all financial transactions in the Zalando fashion store and our other consumer-facing apps. We work to deliver a flawless user experience in the checkout, as well as the processing of payments and reconciliation in the back-end. Through smart risk steering, we boost conversion and deliver a competitive advantage to our customers, taking in the entire financial process.