Operations Assistant Women's Advanced Contemporary Collections, Full Time: 59th Street

Location
New York, New York
Posted
22 Oct 2021
Closes
28 Oct 2021
Ref
REQ_69889
Function
Retail
Hours
Full Time
  • $500 Sign-On Bonus Opportunity
  • Employee Discount at Bloomingdale's & Macy's Stores
  • Day-1 Medical*, Dental, Vision Benefits & More
  • Paid Time Off
  • Flexible Scheduling

*Full-Time Colleagues Only

OVERVIEW:

If you want to build meaningful relationships and make fashion personal, fun and aspirational, why not put that creative energy to work and join our team of approachable customer oriented, style conscious professionals. Work in a collaborative environment of problem solvers and flawless executers that drive the business forward through energy, effort and good humor. As an Operating Assistant you control the operations both back and front of house that ensure superior service levels are maintained, stock is handled securely in a timely manner and fulfillment is expedited.

ESSENTIAL FUNCTIONS:

Fueled by the Power of Relationships
  • Partners with Business Manager and cross functional leaders on business-driving initiatives to satisfy the customer
  • Leads the customer experience initiatives within the department by holding colleagues responsible to operational excellence
  • Communicates daily on workload progress, challenges and accomplishments
  • Process any special orders or client/stock repairs to ensure care and attention to service and shortage
  • Ensure merchandise is available to sell through recovery and fill in efforts
  • Maintain stockroom and inventory control/AP standards

Driven by our Desire to Win
  • Leads all aspects of shortage control
  • Understands impact of operational control on sales and service
  • Utilizes observations and business reports to analyze and understand trends within department. Takes action in partnership with Business Manager
  • Assist in any fulfillment functions within department to satisfy the omni customer and drive business

Committed to a culture of Collaboration and continuous learning
  • Strategizes opportunities to improve upon Big Day execution
  • Communicate arrival of new receipts and educate staff on product features
  • Partner with Business Manager to assist in training, coaching, motivating and developing new associates on company policies, procedures, product knowledge, and department goals

QUALIFICATIONS:

Education/Experience:
  • HS Diploma or equivalent

Communication Skills:
  • Able to easily engage in conversation
  • Social ease and quick response to customer needs and inquiries
  • Able to maintain composure in difficult situations
  • Detailed oriented about product knowledge
  • Able to communicate effectively with customers, peers and management

Mathematical Skills:
  • Basic math functions to operate register, handle money and make change
  • Able to use a calculator

Reasoning Ability:
  • Able to work independently and as part of a team in a learning environment

Physical Demands:
  • Constant moving and standing
  • Able to lift 10 lbs.
  • Able to reach, grasp, stoop, kneel, crouch and climb ladders.

Other Skills:
  • Able to use and navigate multiple technological devices
  • Ability to sell and build a sale through conversational interaction
  • Enjoys meeting and interacting with customers; demonstrates strong interpersonal skills
  • Ability to work in a fast-paced environment, handle multiple priorities and learn new procedures

Work Hours:
  • Ability to work a flexible schedule based on department and store/company needs which may include day, evening, weekends, and/or holidays.
  • Regular, dependable attendance and punctuality is required.

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