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Account and Operations Coordinator

Employer
Moose Knuckles
Location
Montréal, Quebec (CA)
Closing date
5 Nov 2021

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Job Details

As the Account and Operations Coordinator, you will be responsible for monitoring the import/export supply chain process related to Moose Knuckles distributors in different sales territory and China market along with ensuring each account’s specific requirements are respected throughout the whole shipping process.

Some of What You’ll Do:

  • Develop and implement best practices with each account to maximize productivity and ensure smooth process. 
  • Liaise and communicate with different areas of the business appropriate pertaining to any issues or activities related to those accounts. 
  • Maintain good communication with Milan team regarding distributor’s activities. 
  • Monitor and analyze reports daily to identify any problems or actions to be taken. 
  • Be the key contact for any request coming from Milan team or account’s contact and direct them accordingly. 
  • Review each shipment against allocation, communicate any discrepancies, generate picks, creates invoice with proper reference, follow up with warehouses etc. 
  • Process orders and repeats destined to China market coming from Canada
  • Work alongside samples coordinator for SMS samples destined to distributors/agents/internal accounts 
  • Maintain all folders up to date with the appropriate backups required by finance/operation’s team for financial audit/Custom audit and duty drawback purpose

Some of What You’ll Need:

  • Minimum 4-5 years’ experience in a similar role
  • Proficiency in Microsoft applications, and comfort level for learning new technological platforms (Reporting, VLOOKUP up, Pivot etc.)
  • Knowledge of logistics, export/import processes and documents.
  • Demonstrated ability in business planning skills including customer engagement
  • Knowledge of the garment industry and supply chain processes

Some of Who You Are:

  • Excellent communications skills in English (verbal and written)
  • Able to communicate verbally in French
  • Ability to multitask and handle several deadlines at once
  • Ability to work independently and as part of a team
  • Demonstrates a strong learning agility
  • Ability to set priorities 
  • Strong customer focus and collaboration skills
     

Company

Our family has been protecting Canadians from the cold – a relentless quest that founded Moose Knuckles Canada in 2009. The brand was built on the belief that we could make the leanest, tougher and more luxurious sportswear in the world. We engineer Canadian know-how, grit, and heritage into every fiber, stitch, and zipper. More than an exceptional outerwear brand available across the globe, Moose Knuckles is a family, a community, and we wear it on our sleeves. 

Company info
Website
Telephone
514-908-0104
Location
225 CHABANEL STREET WEST
SUITE 300
MONTREAL
Quebec
H2N 2C9
CA

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