Registry Consultant, Full Time: Chestnut Hill

Location
Newton, Massachusetts
Posted
25 Oct 2021
Closes
11 Nov 2021
Ref
21072
Function
Retail
Level
Manager
Hours
Full Time
  • Earn $15.00 - $17.00 per hour based on experience
  • $300 Sign-On Bonus Opportunity
  • Quarterly Performance Bonus
  • Employee Discount at Bloomingdale's & Macy's Stores
  • Day-1 Medical*, Dental, Vision Benefits & More
  • Paid Time Off
  • Flexible Scheduling


*Full-Time Colleagues Only

About:

Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.

Job Overview:

Bloomingdale's is seeking a client driven Gift Registry Consultant to join the Gift Registry team. As a Bloomingdale's Gift Registry Consultant, you will play a key role in delivering a personalized customer experience to your clients. You will become well versed and educated in merchandise store wide, offering your expertise to customers, couples and gift givers. Building and maintaining client relationships will be a part of your everyday role. Experience for yourself what makes Bloomingdale's like no other store in the world! All hourly associates are eligible to receive a quarterly bonus incentive, colleague discounts and the opportunity to be a part of an iconic brand. Certain criteria must be met to receive the quarterly bonus incentive.

Essential Functions:

• Engaging and welcoming customers to the Gift Registry Department

• Delivering an exceptional customer experience

• Meeting or exceeding sales and new account goals

• Becoming a product knowledge expert, understanding features and benefits of product especially in the Home Department.

• Commitment to building customer relationships and loyalty through the maintenance of a client book.

• Utilize technology in the store to maximize customer orders.

• Helping to build a team environment

Qualifications and Competencies:

• High School Diploma or equivalent required

• 1-2 years related experience

Education/Experience:

• Prior Home Store related experience and/or training preferred;

• Exceptional customer Service skills required

Communication Skills:

• Strong communication and leadership skills

• Exceptional telephone etiquette

Other Skills:

• Professional and outgoing demeanor

• Experience in building client relationships

• Proficient in use of computers (including Microsoft Office and the Internet)

Work Hours:

• Flexible availability including some nights and weekends

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