Content Creator

New York, New York, USA
26 Oct 2021
16 Dec 2021
Primary Purpose: As a content creator, you'll be working alongside the customer experience team in order to create training resources and customer outreach tools for the store teams across all channels and global markets. This role will be critical in the quality and effectiveness of all content shared to our store teams shared on our global training tool, social media and digital clienteling platforms.

The successful individual will leverage their proficiency in media content creation to..
- Design Retail Training collateral pieces such as but not limited to flyers, catalogs, eLearning and training content
- Support the customer experience team with the creation and organization of sales tools and materials for training
- Facilitate the execution of graphic design print media from concept and creation to production
- Adapt our existing brand voice to the content environment, and continue to develop our brand voice through the content
- Understand how to incorporate existing content to build a coherent content experience for our store teams
- Create content in the form of videos, live streams, stop motion, stills and GIFs
- Develop and refine multiple templates to facilitate brand consistency
- Research, plan, develop and communicate concepts
- Provide photography and animation support for training projects

The accomplished individual will possess...
- Proficient in using Adobe InDesign, Illustrator, Photoshop, Premier Pro and Acrobat
- Working experience in using both print and web workspaces
- Good understanding and working experience with composition and typography and social media platforms
- Proficient in using standard office equipment, and Microsoft Office products including Outlook, Excel, and PowerPoint
- Excellent communication, composition, spelling, organization and time management skills
- Experience using cameras for portrait or Product photography is a plus.

Our Competencies for All Employees
- Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
- Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
- Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
- Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
- Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
- Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
- Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers
- Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
- Developing Direct Reports and Others:Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
- Building Effective Teams: Blends people into teams when needed; creates strong moraleand spirit in theirteam; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under the consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Kate Spade at #LI-MS1 .

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