CUSTOMER LOYALTY STUDENT PLACEMENT 2022

About  Gymshark    

From a garage in Birmingham to a global billion-dollar company, Gymshark is constantly evolving. Today, we exist to unite the conditioning community. We pride ourselves on being a team of grafters, innovators and visionaries. But above all else, we are a family. Our family is ambitious and hard-working. We're committed and consistent. We're passionate and progressive. Simply put, we're different.  
 
We are dedicated to finding talented individuals to join our Gymshark family, people that can bring an exemplary level of skill and add to our culture by sharing the same values and beliefs that make us who we are - visionary. If you've got something no-one else has, we want you.  Be a part of inventing Gymshark's future. 

Gymshark is an equal opportunity employer. The people that drive our success and infectious culture each come with their own unique set of thoughts, beliefs, cultures, identities, background and body. We're different because we celebrate difference. That's what the Gymshark family is - diverse, inclusive, equal.  

A little bit about the role  

When you work for us, you're more than a placement student - you join our rapidly expanding Gymshark family. We give people the tools they need to reach further, go faster and be the best version of themselves. We work hard, sure, but we have fun while we do it. Sound like you?    

The role of the Loyalty team is to personally know and understand our most valuable customers. Then use that knowledge to drive advocacy from them, whilst working with the Retention Team to create more. 
 
The Loyalty team do this through understanding our most valuable customers based on behaviour (transactional and behavioural), creating experiences at events, developing and co-ordinating a Surprise and Delight strategy and running HQ tours.

What you'll be doing  

• Learn about the delivery of loyalty strategies,   ensuring all activity and communications are delivered on   time.    
• Understand how our campaign results are analysed, and report back on them.
• Monitor and analyse customer behaviour   pre and post any loyalty interaction   to understand what campaigns and tactics are working/not working.    
• Support the Loyalty Managers with the   development   of   Surprise   and   Delight, VIP,   Tour and   Event   Programmes.    
• Work with the   Data   team to build a clear   understanding   of our customers, and an understanding of what they want.    
• Think like a customer, all the time, every day.    

 
What you'll need  

• Second Year University Student available for a year in industry placement
• Ability to communicate within the team and cross functionally to get your message across in a constructive manner 
• Attention to detail
• Team mentality
• Ability to transform insights into actions
• Effective communicator
• Creativity and problem-solving skills

What you'll get

There's never been a better time to work for Gymshark. We are growing fast, and we want ambitious people to join us for the ride. We offer a diverse and inclusive culture, a supportive and sociable work environment, plus ample opportunities for professional growth, development and networking.

What's the process?

If your application is successful, you'll be invited to take part in a video screening and if successful, you'll be invited to an in-person assessment day. Our assessment days will be held at Gymshark HQ, Solihull, UK at the beginning of December.

WE HIRE PEOPLE.

Real-life humans, each with their own unique set of thoughts, beliefs, cultures, identities and a background and body that is completely individual. Together, all these unique humans make Gymshark stronger.

If you're reading this, you're probably applying for or considering applying for a job with us, and we want you to know that Gymshark is an equal opportunity employer. For us, that means we always, and will always, strive to be as inclusive as possible in all aspects of employment and that we do not, and will not, tolerate discrimination of any kind.

ABOUT US.

We're here to unite the conditioning community. We believe that putting the sweat in today, prepares us for tomorrow. So, we give people the tools they need to reach further, go faster, be stronger. We celebrate those who show up - for themselves - to be their physical or mental best, whatever that means for them. It's what we want for our community, and our team. A team that's growing rapidly around the world. A collective of talented individuals working together to invent Gymshark's future. Our plans are ambitious, and we're looking for people who want to join us for the ride - our growth will be your growth.

THE PERKS.

🙌 Competitive ‘Win Together, Lose Together' Bonus
🩺 Full private medical insurance with no excess
🏖 25 days holidays + your birthday and all the Bank Holidays which can be substituted and taken whenever you want.
💻 A truly Flexible Working Culture
👥 A collaborative, creative and inspiring working environment
💰 Employer pension contributions up to 7%
🤩 Life Assurance at four times your basic salary
🦈 50% Gymshark Discount
🎁 Gymshark Gift Card for each year of service
🥇 Financial, Physical and Mental Wellbeing Support
📚 Great Training and Learning Resources
🖥 Choice of hardware and access to the best software
🤒 Paid time off when you're physically and mentally unwell
🧸 Very Generous Family Leave package - we support you extending your family
🍎 Refuel - Healthy fresh food at GSHQ
🏋️‍♂️ Lifting Club (LC) Gym Membership
👉 Free monthly massages
💈 Beauty and Barber facilities
🚘 Free on-site parking

What happens next?

If your application is successful, you'll be invited to take part in a video screening and if successful, you'll be invited to an in person assessment day. Our assessment days will be held at Gymshark HQ, Solihull, UK at the beginning of December.

Job applications open on 11th October 2021 and close on 24th October 2021.

Placement is for 13 months from July 2022.