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Senior Product Manager - Payment Subscriptions

Employer
Zalando
Location
Berlin
Closing date
14 Dec 2021

Job Details

ABOUT THE TEAM
Department: Product

Team Size: < 10

Recruiter E-mail: claudia.moras.baez@zalando.de

Subscription is mission critical to the success of Zalando's rapid growth ambitions. Right now, we are at the beginning of the subscription journey to conceptualize, build and scale subscriptions across multiple business models in Zalando. The subscription business model is where our customers must pay a recurring price at regular intervals for access to a product or service. At Zalando, we already have this model for plus memberships and are currently exploring this for many more use cases.

As a product leader within Zalando payments for subscriptions, your product(s) would be critical to the ability of our customers to sign up for subscriptions and to the payment experience of the subscription sign up. You would work very closely with market leaders to build up your strategy on our customer's favourite payment methods, understand their P&L and make them accessible for subscription sign ups. In this role, we need someone who is able to build scalable products that serve multiple subscription business models, thereby making a difference to the lives of our customers.

As a (Senior) Product Manager you are fully responsible for the payment pillar within the larger subscription product line. You should be aware of the regulatory environment and the challenges, but also the opportunities that come with it, always driven by the customer. You will work with teams across the company to remove friction in the buying and payment process, making sure that customers are able to pay how they want to. Please visit us
WHERE YOUR EXPERTISE IS NEEDED
  • Discover and validate customer problems and commercial opportunities applying business savviness.
  • Define and drive the vision and product strategy of product(s), aligning with stakeholders and transferring it into actionable roadmaps and ambitious results.
  • You understand markets, competition and user needs in depth and are consistently driven by data to guide the strategy, roadmap and implementation.
  • The customer is in the middle of your thinking.
  • You have a mindset of experimentation.
WHAT WE'RE LOOKING FOR
  • Several years of hands-on software product management experience working with cross-functional teams of engineering, research, design, analytics and other partners.
  • Know how to approach a customer problem or opportunity and how to validate it and to navigate to solution design, delivering scalable solutions.
  • Ability to create a strong product vision and strategy and being able to transfer those to priorities and clearly communicate to product development teams, core business, and other product stakeholders.
  • Data drivenness, with the skills to evaluate data and derive insights to make informed product decisions that are again reflected in clear success criteria for your product(s).
  • Able to demonstrate the ability to work and to execute in a regulated environment whilst delivering constant customer value, addressing challenges, problems, and managing risk at the same time.

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.
Zalando Payments
Zalando Payments builds the technologies for all financial transactions in the Zalando fashion store and our other consumer-facing apps. We work to deliver a flawless user experience in the checkout, as well as the processing of payments and reconciliation in the back-end. Through smart risk steering, we boost conversion and deliver a competitive advantage to our customers, taking in the entire financial process.

Company

Zalando is Europe’s leading online platform for fashion and lifestyle. Founded in Berlin in 2008, we bring head-to-toe fashion to 35 million active customers in 17 markets, offering clothing, footwear, accessories and beauty from over 3,000 international brands.

Our platform is a one-stop fashion destination for inspiration, innovation and interaction. As Europe’s most fashionable tech company, we work hard to find digital solutions for every aspect of the fashion journey: for our customers, partners and every valuable player in the Zalando story.

Our goal is to become the starting point for fashion. We focus on the fashion industry and therefore operate in a variety of business areas.

  • Fashion Store
    Zalando online shops are tailored to local customers’ needs in 17 different European markets. The range extends from renowned global brands and fast fashion to local brands and is supplemented by our private labels.
     
  • Offprice
    The Offprice business of Zalando serves the sale of previous season’s assortments. As part of a shopping club, the Zalando Lounge offers registered members exclusive sales campaigns at discounted prices.
     
  • Zalando's Private Labels
    Zalando’s private label assortment includes shoes, clothing and accessories for women, men and children. With a total of six private labels, Zalando creates its own products, covering the entire value chain from design to sales.
     
  • Zalon
    Zalon is our style advice service, via which customers can consult and get inspiration from selected stylists regarding individualized purchases.
     
  • Zalando Marketing Services
    The entirety of Zalando’s expertise and scope is bundled in Zalando Marketing Services, which now offers personalized marketing solutions for our brand partners.
     
  • Zalando Fulfilment Solutions
    Zalando makes its own logistics capabilities available to external partners, so they do not have to be concerned with infrastructure issues but can concentrate fully on their core competence in the fashion business.
     
  • Zalando Partner Services
    Zalando helps other players in the industry to be successful in the digital world. For example, by connecting warehouse stocks with multiple retailers, by digitizing processes involved in fashion wholesale and by integrating offline businesses into our Zalando platform.


With a strong workforce of around 14,000 employees of over 130 different nationalities, Zalando unites diverse people, capabilities and concepts. Consolidating our effort and ideas scales our impact as an innovator in Fashion, Technology, Digital Marketing and Logistics Operations.

Company info
Website
Telephone
+49 (0)30 2759 4693
Location
Zalando SE
Valeska-Gert-Straße 5
Berlin
Germany
10243
Germany

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