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Senior Project Manager (w/m/d) - Customer Fulfillment PMO

Employer
Zalando
Location
Berlin
Closing date
7 Dec 2021

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Job Details

As a Senior Project Manager (m/w/d) in the Customer Fulfillment Business Development and PMO team you will play a key role in managing strategic projects, driving innovative approaches and providing hands-on support building and growing the business. The ideal candidate is not only very strong in project management but also stands out for conceptual, strategic and analytic work, effective in driving the business forward. As our growth targets are demanding, we are looking for a colleague who is seeking a new challenge in an entrepreneurial, fast growing and exciting environment.
WHERE YOUR EXPERTISE IS NEEDED
  • Take ownership and drive cross-functional projects end to end. Including the conceptualisation of new projects, creating business cases, developing full project plans and managing stakeholders throughout.
  • Drive conceptual and strategic work in collaboration with the Management team. Owning and driving an existing game-change business idea to success.
  • Work closely and build up relations with stakeholders across the company. You professionally present the business opportunity and collaborate with empathy to achieve the targets; communicate transparently and share findings and decisions to exploit synergies and drive growth across categories.
  • Keep it simple and approach problems and opportunities with a pragmatic mindset and evaluate potential against costs to develop a clear rationale for decision making. You communicate clearly and concise and develop convincing on-point documents for middle and senior management.
  • Adjust your approach to achieve project results. This may require you to play many roles, from subject matter expert to business developer.
  • Overcome obstacles, identify and remove bottlenecks and push your projects to success with a collaborative and solution oriented mindset. You thrive on the ability to solve business challenges.
WHAT WE’RE LOOKING FOR
  • Previous relevant experience in project management. You draw upon your past experience of working in a fast-paced environment and focus on delivering projects effectively and efficiently. You apply high quality project management standards and make them evolve.
  • Experience in managing large cross-functional projects and multiple internal and external stakeholders.
  • Strong analytical skills, confident in working with numbers and data sets, capable of creating small business cases and applying a customer-centric mindset.
  • An interest in logistics and you like to see solutions being created and implemented by your own hands.
  • Excellent verbal and written communication skills in English. Fluency in German or another Zalando-market language is a plus.
PERKS AT WORK
  • A workplace run on trust, empowerment and feedback; positive, inspiring working atmosphere
  • Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, great IT equipment, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings
  • Mentoring and personal development opportunities and an international team of experts
  • Relocation assistance for internationals, PME family service and parent & child rooms

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.
ABOUT ZALANDO
Zalando is Europe’s leading online platform for fashion, connecting customers, brands and partners across 20 markets. We drive digital solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 42 million active customers through diverse skill-sets, interests and languages our teams choose to use.

Please note that all applications must be completed using the online form - we do not accept applications via email.

Company

Zalando is Europe’s leading online platform for fashion and lifestyle. Founded in Berlin in 2008, we bring head-to-toe fashion to 35 million active customers in 17 markets, offering clothing, footwear, accessories and beauty from over 3,000 international brands.

Our platform is a one-stop fashion destination for inspiration, innovation and interaction. As Europe’s most fashionable tech company, we work hard to find digital solutions for every aspect of the fashion journey: for our customers, partners and every valuable player in the Zalando story.

Our goal is to become the starting point for fashion. We focus on the fashion industry and therefore operate in a variety of business areas.

  • Fashion Store
    Zalando online shops are tailored to local customers’ needs in 17 different European markets. The range extends from renowned global brands and fast fashion to local brands and is supplemented by our private labels.
     
  • Offprice
    The Offprice business of Zalando serves the sale of previous season’s assortments. As part of a shopping club, the Zalando Lounge offers registered members exclusive sales campaigns at discounted prices.
     
  • Zalando's Private Labels
    Zalando’s private label assortment includes shoes, clothing and accessories for women, men and children. With a total of six private labels, Zalando creates its own products, covering the entire value chain from design to sales.
     
  • Zalon
    Zalon is our style advice service, via which customers can consult and get inspiration from selected stylists regarding individualized purchases.
     
  • Zalando Marketing Services
    The entirety of Zalando’s expertise and scope is bundled in Zalando Marketing Services, which now offers personalized marketing solutions for our brand partners.
     
  • Zalando Fulfilment Solutions
    Zalando makes its own logistics capabilities available to external partners, so they do not have to be concerned with infrastructure issues but can concentrate fully on their core competence in the fashion business.
     
  • Zalando Partner Services
    Zalando helps other players in the industry to be successful in the digital world. For example, by connecting warehouse stocks with multiple retailers, by digitizing processes involved in fashion wholesale and by integrating offline businesses into our Zalando platform.


With a strong workforce of around 14,000 employees of over 130 different nationalities, Zalando unites diverse people, capabilities and concepts. Consolidating our effort and ideas scales our impact as an innovator in Fashion, Technology, Digital Marketing and Logistics Operations.

Company info
Website
Telephone
+49 (0)30 2759 4693
Location
Zalando SE
Valeska-Gert-Straße 5
Berlin
Germany
10243
Germany

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