BOTTEGA VENETA Supervisor (Harrods)

London, United Kingdom
08 Nov 2021
09 Dec 2021
Bottega Veneta - inspiring individuality with innovative craftmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.

Job Description

We are currently seeking a S upervisor who will report to the Multisite Store Manager as part of our dynamic team in Harrods.

How you will contribute

  • ‚Äč Finalize sales targets achievements in line with company strategy
  • Use effective selling techniques to maximize the business potential of the stores
  • Contribute to build team working sharing information and best practices
  • Collect and update customer information to ensure an efficient use of CRM and Client Book
  • Uphold respect of the company standards and procedures
  • Keep stock info updated and follow store-to- store transfer request procedures
  • Cultivate customer relationships
  • Deliver excellence in customer service in alignment with the company standards
  • Identifies and evaluates deeply people' strengths and areas of improvements based on observation and measurable results. Gives effective feedback to obtain skills and performance improvement.
  • Is in charge of delivering the monthly touch base with the supervision of the ASM or SM
  • Guarantees the all procedures are properly followed when SM or ASM are not there
  • Le ad by example on the selling ceremony and recruit and develop clients
  • Be point of contact for the HO and Harrods partners.

Who you are

  • Excellent customer and service attitude and high flexibility to adapt to several types of Customers
  • Dynamic and motivating personality who can transfer their passion for our brand and products to customers and employees
  • R etail experience preferably in fashion & luxury contexts
  • Capacity to work in a fast moving, dynamic and stressing environment
  • Proactive approach, keen sense of urgency and preparedness
  • Good analytic skills and ability to drive business results through KPI's
  • Exhibits positivity, is able to influence others, listens and provides effective support to colleagues, has the ability to adapt to different and multicultural personalities
  • Strong communication skills and team-player mentality
  • Commercial results orientation

Why work with us?

This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms - gender, age, nationality, culture, religious beliefs and sexual orientation - enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

Job Type

Start Date

Full time

Bottega Veneta U.K. Co. Limited

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