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Senior Market Insights Manager (m/f/d)

Employer
Zalando
Location
Berlin
Closing date
3 Feb 2022

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Function
Marketing
Level
Senior Manager

Job Details

Did you know that Zalando offers brands and retailers the possibility to access a dynamic marketplace where they can sell directly to customers? In Zalando Direct, we make it possible for partners of all kinds to connect with more than 46 million active customers across 23 countries. As part of that, the teams within the Partner Program Sales & Services organisation attract and enable our partners to join and thrive on the Zalando Direct platform.

As a Senior Market Insights Manager you will run analytical research to ultimately help the business of our partners around strategic, marketing and merchandising decision making. You will be responsible for representing the voice of our partners in our decision making, and will help build knowledge internally about the different key parties in our platform business model.


WHERE YOUR EXPERTISE IS NEEDED
  • Use your market research expertise to design and execute survey projects to develop an in-depth understanding of our partners goals and challenges by region, and make sure this understanding translates into better products and services. Build a contextualized picture of the industry in each market/region;
  • Working together with analysts in the team, you will also have the chance to enrich your analysis with Zalando transactional and on-site data, in order to offer a holistic understanding of the context.
  • Create relevant insights, derive effective strategy and action recommendations, and transform these into clear and visually impactful reports. You will present these insights to various internal stakeholders.
  • Work closely with other teams to ensure effective planning and implementation of cross-departmental initiatives while scaling our research toolset.


WHAT WE'RE LOOKING FOR
  • 5+ years of relevant work experience in solving business problems, which could come from client-side consumer insights, consultancies, or other relevant roles. You also hold a strong academic qualification;
  • Strong experience in a range of analytical and research methods;
  • Strong communication and English skills, with the ability to build relevant stories and convey powerful messages. You have proven ability to visualize and explain complex analysis in a simple and appealing fashion;
  • Good understanding of the e-commerce ecosystem and familiarity with B2B business;
  • Ability to efficiently deal with various stakeholders and senior management.


PERKS AT WORK
  • A workplace run on trust, empowerment and feedback; positive, inspiring working atmosphere
  • Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, great IT equipment, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings
  • Mentoring and personal development opportunities and an international team of experts
  • Relocation assistance for internationals, PME family service and parent & child rooms

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.
ABOUT ZALANDO
Zalando is Europe's leading online platform for fashion, connecting customers, brands and partners across 23 markets. We drive digital solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 46 million active customers through diverse skill-sets, interests and languages our teams choose to use.

Please note that all applications must be completed using the online form - we do not accept applications via email.

Company

Zalando is Europe’s leading online platform for fashion and lifestyle. Founded in Berlin in 2008, we bring head-to-toe fashion to 35 million active customers in 17 markets, offering clothing, footwear, accessories and beauty from over 3,000 international brands.

Our platform is a one-stop fashion destination for inspiration, innovation and interaction. As Europe’s most fashionable tech company, we work hard to find digital solutions for every aspect of the fashion journey: for our customers, partners and every valuable player in the Zalando story.

Our goal is to become the starting point for fashion. We focus on the fashion industry and therefore operate in a variety of business areas.

  • Fashion Store
    Zalando online shops are tailored to local customers’ needs in 17 different European markets. The range extends from renowned global brands and fast fashion to local brands and is supplemented by our private labels.
     
  • Offprice
    The Offprice business of Zalando serves the sale of previous season’s assortments. As part of a shopping club, the Zalando Lounge offers registered members exclusive sales campaigns at discounted prices.
     
  • Zalando's Private Labels
    Zalando’s private label assortment includes shoes, clothing and accessories for women, men and children. With a total of six private labels, Zalando creates its own products, covering the entire value chain from design to sales.
     
  • Zalon
    Zalon is our style advice service, via which customers can consult and get inspiration from selected stylists regarding individualized purchases.
     
  • Zalando Marketing Services
    The entirety of Zalando’s expertise and scope is bundled in Zalando Marketing Services, which now offers personalized marketing solutions for our brand partners.
     
  • Zalando Fulfilment Solutions
    Zalando makes its own logistics capabilities available to external partners, so they do not have to be concerned with infrastructure issues but can concentrate fully on their core competence in the fashion business.
     
  • Zalando Partner Services
    Zalando helps other players in the industry to be successful in the digital world. For example, by connecting warehouse stocks with multiple retailers, by digitizing processes involved in fashion wholesale and by integrating offline businesses into our Zalando platform.


With a strong workforce of around 14,000 employees of over 130 different nationalities, Zalando unites diverse people, capabilities and concepts. Consolidating our effort and ideas scales our impact as an innovator in Fashion, Technology, Digital Marketing and Logistics Operations.

Company info
Website
Telephone
+49 (0)30 2759 4693
Location
Zalando SE
Valeska-Gert-Straße 5
Berlin
Germany
10243
Germany

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