E-COMMERCE MANAGER (SITE MERCHANDISING) - NORTH AMERICA

Recruiter
Gymshark
Location
Denver, Colorado, United States
Posted
12 Nov 2021
Closes
01 Dec 2021
Ref
4006187101
Level
Manager
OVERVIEW:


As Gymshark continues to expand globally, we are seeking an E-commerce Manager (Site Merchandising) - North America  to help support a best-in-class customer experience on the Gymshark web stores. This person will manage a team that maintains all aspects of the website, including product presentations, visual merchandising, and banner presentation. They will provide feedback and receive guidance from cross-functional team members to create a superior customer experience for all consumer touch points.

Please note while we are currently offering a hybrid work model, all candidates must be either Denver based, or willing to relocate to Denver, CO. 100% Remote work is not available for this role. You must also be legally able to work in the United States. 

WHAT YOU'LL BE DOING:

  • Oversee presentation of the Gymshark US and Canada stores, managing a team to ensure a best-in-class customer experience including product merchandising, banner assets and overall content
  • Understanding the customer journey and working with your manager to create a plan to reduce bounce rates and abandoned baskets. Working closely with CRM and paid channels to create an effective abandoned basket strategy
  • Working hand in hand with the product tech function to run A/B tests across all areas of the site to continuously improve our primary metrics. Also suggesting new ideas for MVT testing to answer questions you have about how the site works
  • Have an understanding of your regional margin performance and your overall sales number, working closely with the planning team to understand how your actions affect the daily numbers
  • Execute all online launches of local sale/trading activations and new products. Working closely with the wider teams to ensure the front-end is prepared and ready for launch
  • Provide validation of online content and copy, working closely with our tech and brand teams for resolving any onsite issues
  • Research our competitors and the overall online market to discover new trends, products, and technologies that will improve our overall performance
  • Work closely with the data team to understand the performance of our partners on-site, including site optimization tools, payment providers and affiliate partners
  • Communicate with logistics team on warehouse stock flow management 

WHAT YOU'LL NEED:

Essential Qualities:

  • 5+ years of e-commerce experience
  • At least 3+ years of Shopify experience
  • Proficiency in Google Analytics 
  • A history of managing teams
  • Demonstrated examples of cross-functional and team collaboration
  • Analytical ability and understanding of key web metrics
  • Knowledge of Microsoft Excel and PowerPoint
  • Be naturally time conscious and KPI driven to attain deadlines
  • High attention to detail

Preferred Qualities: 

  • Athletic apparel experience a plus

ABOUT US.

We're here to unite the conditioning community. We believe that putting the sweat in today, prepares us for tomorrow. So, we give people the tools they need to reach further, go faster, be stronger. We celebrate those who show up - for themselves - to be their physical or mental best, whatever that means for them. It's what we want for our community, and our team. A team that's growing rapidly around the world. A collective of talented individuals working together to invent Gymshark's future. Our plans are ambitious, and we're looking for people who want to join us for the ride - our growth will be your growth.

THE PERKS.

At Gymshark we believe in the importance of investing in our employees through their physical, mental, and financial health along with being able to provide some fun and inclusive perks along the way.

This role has a salary range between $88,900-$100,300 annually depending on experience.

Part of our compensation package includes a discretionary annual company performance bonus. We are also able to offer our employees and their families a comprehensive medical, dental, and vision package. Gymshark provides company paid short-term and long-term disability insurance, life insurance, and our Sharks also receive a generous 401K match to help them save for their retirement.

Gymshark will continue to support our employees' overall wellbeing through several perks including 30 days of paid time off (plus your birthday), transportation allowance, up to $900 in reimbursement toward the purchase of exercise equipment, paying for a gym membership, and a 50% discount on all Gymshark items. We hope you consider joining our growing family in Downtown Denver, Colorado.

*All benefits are non-contractual, and Gymshark may amend, terminate, or enhance the benefits provided you and our other employees from time to time as it deems appropriate.

WE HIRE PEOPLE.

Real-life humans, each with their own unique set of thoughts, beliefs, cultures and identities with a background and body that is completely individual. Together, as unique individuals, we make Gymshark stronger.

If you're reading this, you're probably applying for or considering applying for a job with us, and we want you to know that Gymshark is an equal opportunity employer. For us, that means we always, and will always, strive to be as inclusive as possible in all aspects of employment and that we do not, and will not, tolerate discrimination of any kind.