Creative Operation Manager

London (Greater) (GB)
Up to £40k per annum depending on experience
15 Nov 2021
15 Dec 2021
Contract Type
Full Time

About Us

Desmond & Dempsey is a brand dedicated to celebrating life at home. We started by making really fancy pyjamas. We sell our pyjamas predominantly through our website and in the top retailers around the world (places like Selfridges and Net-a-Porter). After an exciting year of phenomenal growth, we’re continuing to build our Marketing team, to build on this growth and further improve our online business.

Role Summary

We are growing fast, and we’re looking for a Creative Operations Manager to join our team! Reporting to our Head of Marketing, and working closely with our creative team to understand marketing requirements and manage our freelance and full-time creative resources working to bring creative work you're proud of to marketing, on time and on budget. 


Project & Team Management

  • Develop, implement and manage a creative critical path, aligning to a content plan to ensure D&D’s content is delivered on time and to brief
  • Manage the team of D&D’s internal creative team and external freelance creative partners
  • Work closely with the Head of Marketing to build a team that becomes an ‘in-house creative studio’
  • Once concepts and briefs are approved, brief the in house and external creative teams and plan the teams’ resourcing across projects
  • Ensure the creative output is consistent and in line with the objectives and deliverables briefed
  • Reacting to new opportunities and/or challenges based on marketing performance
  • Accountable for delivery of projects on time and on budget by leveraging multiple skillsets, so must be able to understand the needs of each team, and balance these to ensure delivery is running effectively. 


  • Manage the creative content budget
  • Production of The Sunday Paper, working closely with the editor and art director
  • Production of all D&D editorial and commercial photoshoots


  • 4+ years of experience in creative production and/or project management role or similar
  • Experience in managing a team and resource planning
  • Ability to identify efficiencies in process and ensure optimal ways of working
  • Excellent time management and ability to use your time where it adds the most value
  • Excellent at interrogating strategic briefs, rationalising complex information, providing clarity on dependencies to teams
  • Hold first class interpersonal skills through presentations and written communications
  • Proactive and capable of driving the project forwards in a positive way - with a hunger for inspiring change and operational improvement.


Why Join D&D?

  • Our company values are Comfort, Creativity and Celebration. We believe:
    • Comfort is feeling safe and trusted
    • Creativity is feeling fulfilled and inspired
    • Celebration is feeling valued and recognised
  • We really care about making great things, whether it's pyjamas, videos or ads. We value and prioritise creativity
  • We are a small team (currently 23) but have doubled in size in the past year alone!
  • We want to see you do well and care about your development
  • We have a really great team (everyone tends to stick around)
  • Like any other growing business, it is very fast-paced and can be hectic at times, but we don’t take hard work for granted


  • Competitive salary
  • 25 days holiday + bank holidays
  • Flexible working between studio/home
  • Fancy pyjamas forevermore
  • Excellent career opportunities at a fast-growth company with a strong company culture
  • A business that will invest in your progression and allow you to develop and grow


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