B2B Ecommerce Operations Coordinator

Amsterdam, Netherlands
17 Nov 2021
03 Dec 2021
Full Time
About PVH Corp.

PVH is one of the most admired fashion and lifestyle companies in the world. We power brands that drive fashion forward - for good. Our brand portfolio includes the iconic CALVIN KLEIN and TOMMY HILFIGER brands. We market a variety of goods under these and other nationally and internationally known owned and licensed brands. PVH has over 40,000 associates operating in over 40 countries and $9.9 billion in annual revenues. That's the Power of Us. That's the Power of PVH.

The Position

In this dynamic role you will play a central role in the B2B E-Commerce team, connecting with your direct colleagues and various stakeholders in order to make sure our service experience is tip top. On a daily base you will pick up a wide variation of operational and supportive tasks that aim to increase our overall user experience on our webshops. You are the spider in the web that creates synergy amongst all; from customer service to marketing, from tech support to systems setup, from training to communication flows.

Key Responsibilities:
  • Ensure our webshops are always up to date with our latest product lines.
  • Responsible for the coordination of B2B tickets coming from multiple countries within Europe. Ability to clearly categorize and delegate were necessary and provide clear communication towards stakeholders.
  • Our webshop and processes are continuously being updated and improved. This also means that our users need to be training on specific operational tasks and processes. You will, together with the B2B team, facilitate and/or give trainings to ensure our Key users are fully up to speed with our latest developments!
  • Every moment of the year we have new products and collections to launch and highlights. In order to realize this in an inspirational way.

The Ideal Candidate:
  • At least 1-2 years' experience in a E-Commerce environment within a preferably international company
  • Experience in an E-Commerce environment is beneficial
  • Preferably has some experience in SAP operations and/or PIM
  • Entrepreneurial spirit chasing opportunities
  • Strong coordination skills and the ability to work in a very structured way
  • You have an eye for detail but can manage various projects at the same time
  • To always be service-minded and user-oriented is your mission
  • Ability to communicate with multiple stakeholders within a complex and dynamic (global) setting

What You Can Expect from Us:
  • A company culture that fosters development, offering training and learning opportunities through our very own PVH University
  • An international environment which respects diversity, equality, and individuality
  • A monthly Covid home- office budget
  • A smart work program that empowers our associates to work from home in the Netherlands, within a flexible schedule
  • A beautiful state-of-the-art Campus awaiting you upon our return to the office

Please include a cover letter with your application. We would love to know why this is THE role for you!

PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity, and take pride in working with top talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation.