Partner Success Manager Article Management (w/m/d) - Connected Retail

Recruiter
Zalando
Location
Berlin
Posted
17 Nov 2021
Closes
27 Feb 2022
Ref
3654172
Function
Operations
Level
Manager
As PARTNER SUCCESS MANAGER ARTICLE MANAGEMENT (w/m/d) - Connected Retail you will contribute to further development and growth of our business of connecting offline partners to the Zalando platform. You will provide excellent operational solutions for the partners by improving article data and supporting Connected Retail partners to bring new assortments to Zalando aligned with the high standards of Zalando platform.
WHERE YOUR EXPERTISE IS NEEDED
  • Help large Italian and Designer Connected Retail partners create and correct article data
  • Proactively support Connected Retail partners in Article Lifecycle Topics, including calls and video calls as well as case related work
  • Act as a link to other teams within Zalando to improve existing article data
  • Work on efficiency improvement projects and help develop the article management for our partner stores
WHAT WE ARE LOOKING FOR
  • Operations: Experience in working with B2B partners. Excellent communication and time management skills. Interested in merchant management and fashion, especially in business/services/products related topics. Good market overview and drive for excellence
  • Service focus: strong service orientation, having customer and partner perspectives in mind
  • Communication: Fluent in Italian and English, third language a big plus
  • Team Spirit: Our team is important to us, so not only should you be able to work independently (because it drives you to peak performance), at the same time you are a great team player
PERKS AT WORK
  • A workplace run on trust, empowerment and feedback; positive, inspiring working atmosphere
  • Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, great IT equipment, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings
  • Mentoring and personal development opportunities and an international team of experts
  • Relocation assistance for internationals, PME family service and parent & child rooms

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.
ABOUT ZALANDO CONNECTED RETAIL
As part of the Zalando universe, Connected Retail is enabling brick-and-mortar stores to sell directly to millions of online consumers on the Zalando platform. Together with our partners and state -of- the- art technologies we are building a seamless experience for our 42 million active customers to shop from local stores. This results in greater shopping experience, product selection and availability in products, faster delivery times and more sustainable shipping.

THE FUTURE OF RETAIL IS CONNECTED

Please note that all applications must be completed using the online form - we do not accept applications via email.

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