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Principal Product Manager - Style Advice

Employer
Zalando
Location
Berlin
Closing date
2 Dec 2021

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Job Details

The Style Advice - Zalon team aims to deliver the best of fashion advice to all Zalando customers, offering a human connection and creating meaningful interactions that drive engagement and support customers along their journey.

Each product manager is expected to partner with an engineering manager to lead a multidisciplinary team of people to solve problems and have an impact for both Zalando and our customers. This role reports to the Head of Product.

The team is working on a new product launch on Zalando Fashion Store in 2022 for offering style advice through stylist experts

You will also become part of Zalando's product community where you can grow your skills and network and contribute to Zalando's product management best practice.
WHERE YOUR EXPERTISE IS NEEDED
  • Develop and deliver initiatives core to Zalando's mission to become the starting point for fashion
  • Program has broad scope with lots of opportunity and ability to move independently to try our new ideas and launch products
  • Unique opportunity to build new propositions around inspiration and test the value of these for Customer Lifetime Value (CLV)
  • Develop ideas and pitch for further investment/team growth
  • Work with a strong, well established applied science team which puts machine learning at the heart of what we do
WHAT WE'RE LOOKING FOR
  • Evident passion for solving customer problems through an empathetic, in depth understanding of their needs and underlying motivations
  • 7+ years experience in Product Management, including experience with leading teams to deliver high profile/impact consumer facing products
  • Evidence of ability to develop creative solutions and deliver them to a high standard
  • Excellent communicator who understands different audiences (engineering, business, leadership) and adapts own communication style as needed
  • Strong English writing and storytelling skills (for Press releases, narratives) / can convey ideas and plans in a concise and compelling way
  • Experience with customer research and validating products through customer feedback. Experience may include journey mapping or make vs. buy analysis.
  • Experience working with design and engineering teams and evidence of ability to build strong relationships to bring people together to get things done
  • Strong analytical and quantitative skills; experience using data and metrics to identify opportunities, test theories, confirm assumptions, and measure success
  • Experience of collaborating with data science teams
PERKS AT WORK
  • A workplace run on trust, empowerment and feedback; positive, inspiring working atmosphere
  • Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, great IT equipment, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings
  • Mentoring and personal development opportunities and an international team of experts
  • Relocation assistance for internationals, PME family service and parent & child rooms

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.
ABOUT ZALANDO
Zalando is Europe's leading online platform for fashion, connecting customers, brands and partners across 23 markets. We drive digital solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 45 million active customers through diverse skill-sets, interests and languages our teams choose to use.

Please note that all applications must be completed using the online form - we do not accept applications via email.

Company

Zalando is Europe’s leading online platform for fashion and lifestyle. Founded in Berlin in 2008, we bring head-to-toe fashion to 35 million active customers in 17 markets, offering clothing, footwear, accessories and beauty from over 3,000 international brands.

Our platform is a one-stop fashion destination for inspiration, innovation and interaction. As Europe’s most fashionable tech company, we work hard to find digital solutions for every aspect of the fashion journey: for our customers, partners and every valuable player in the Zalando story.

Our goal is to become the starting point for fashion. We focus on the fashion industry and therefore operate in a variety of business areas.

  • Fashion Store
    Zalando online shops are tailored to local customers’ needs in 17 different European markets. The range extends from renowned global brands and fast fashion to local brands and is supplemented by our private labels.
     
  • Offprice
    The Offprice business of Zalando serves the sale of previous season’s assortments. As part of a shopping club, the Zalando Lounge offers registered members exclusive sales campaigns at discounted prices.
     
  • Zalando's Private Labels
    Zalando’s private label assortment includes shoes, clothing and accessories for women, men and children. With a total of six private labels, Zalando creates its own products, covering the entire value chain from design to sales.
     
  • Zalon
    Zalon is our style advice service, via which customers can consult and get inspiration from selected stylists regarding individualized purchases.
     
  • Zalando Marketing Services
    The entirety of Zalando’s expertise and scope is bundled in Zalando Marketing Services, which now offers personalized marketing solutions for our brand partners.
     
  • Zalando Fulfilment Solutions
    Zalando makes its own logistics capabilities available to external partners, so they do not have to be concerned with infrastructure issues but can concentrate fully on their core competence in the fashion business.
     
  • Zalando Partner Services
    Zalando helps other players in the industry to be successful in the digital world. For example, by connecting warehouse stocks with multiple retailers, by digitizing processes involved in fashion wholesale and by integrating offline businesses into our Zalando platform.


With a strong workforce of around 14,000 employees of over 130 different nationalities, Zalando unites diverse people, capabilities and concepts. Consolidating our effort and ideas scales our impact as an innovator in Fashion, Technology, Digital Marketing and Logistics Operations.

Company info
Website
Telephone
+49 (0)30 2759 4693
Location
Zalando SE
Valeska-Gert-Straße 5
Berlin
Germany
10243
Germany

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