Senior Project Manager (w/m/d) Zalando Return Solutions

19 Nov 2021
19 Jan 2022
Who are we: Zalando Return Solutions (ZRS) leverages the Zalando platform by giving Partners access to the logistics network and capabilities of Zalando. This allows our Partners to have even more impact in Zalando's Partner Program, internationalize easily across our markets, save on logistics costs, and meet customer expectations. Customers benefit from added convenience by having one return experience instead of many.

ZRS - being in an ambitious scale up phase - has an exciting opportunity for an enthusiastic Senior Project Manager. Your core responsibility will be to set up, plan, monitor and control complex technical projects, manage cross-functional, multi-disciplinary teams of e.g. Product Managers, Engineers, Designer and other internal and external stakeholders, spread across business units and functions. You act as the driving force for defining scope, tasks and deliverables together with both stakeholders and core team members.

Our team highly values diversity and inclusion; we strongly believe that a diverse team is a stronger team. You should apply if you have any combination of the expertise and skills listed below and the following sounds appealing to you: Make an already awesome team even more awesome! You will join our small but growing team of highly motivated and skilled colleagues from different backgrounds and areas. Be part of the journey from: "Ok, let's test this." to "Let's go big now!".
  • Set-up and lead cross-department projects by defining technical scope and milestones, managing dependencies, planning ahead, setting the course with sound planning and expertise in tech-related projects and standards. Drive the projects to success from end to end across the organization to design, develop and launch new service propositions which can then quickly be provided to our partners.
  • Effectively align stakeholders, service providers, cross-functional teams, technical leaders, and senior management with a strong focus on facilitating collaboration and communication, contingency planning and decision-making.
  • Adjust your approach for each individual project. This may require you to play many roles, from in-house consultant to business analyst to product owner.
  • Overcome obstacles, identify and remove bottlenecks and push your projects to success with a collaborative and solution oriented mindset. You thrive on the ability to solve technical and business challenges, always with the strategic orientation of Zalando's platform vision in mind.
  • Besides driving your own projects you will be also bringing new skills to the team and help the enablement of colleagues to ensure a smooth execution on the overall project portfolio.
  • You draw upon your past immersion of working in an agile and iterative environment and focus on delivering projects effectively and efficiently and know how to boost cross-functional teams and projects. You apply high quality project management standards and make them evolve.
  • You understand the process of moving from the first ideation to eventual go-live and handover. You show a high level of proactiveness in solving complex situations, strong ability to deal with uncertainty and to handle multiple projects at the same time. A proven track record working in the environment of logistics, tech or operations projects is a strong plus.
  • A highly motivated team player, and an expert in managing conflicts and priorities with both teams and stakeholders. You take responsibility for your tasks, and work in an independent and structured manner.
  • An innovator by heart, keeping fresh by looking for new ways to do things. You continuously improve current practices and are able to put new tools and concepts into practice in a diverse, living and ever-growing organization and regularly reflect on your own work and share feedback in a constructive way.
  • Excellent verbal and written communication skills in English.
  • A workplace run on trust, empowerment and feedback; positive, inspiring working atmosphere
  • Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, great IT equipment, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings
  • Mentoring and personal development opportunities and an international team of experts
  • Relocation assistance for internationals, PME family service and parent & child rooms

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.
Zalando is Europe's leading online platform for fashion, connecting customers, brands and partners across 23 markets. We drive digital solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 45 million active customers through diverse skill-sets, interests and languages our teams choose to use.

Please note that all applications must be completed using the online form - we do not accept applications via email.

#hotjobs #CustomerFulfillment

More searches like this